Where We Know You and We Know Your Car
At Protime Automotive, we pride ourselves on being a trusted and reliable auto repair facility in Virginia Beach, VA. For years, we've been dedicated to providing expert customer service and high-quality automotive services for all makes and models of vehicles. Our mission is to exceed the expectations of our customers by offering consistent and timely repairs, while maintaining our core values of honesty, professionalism, and respect.
We understand that every vehicle is unique, and we take the time to understand your needs and concerns. Our team of skilled technicians uses the latest technology to diagnose and repair issues accurately. We believe in transparency and will always communicate with you about any issues we find and the necessary repairs. Whether it's a routine maintenance check or a more complex repair, we're here to help you get back on the road safely and efficiently.
Customer Reviews
Our commitment to customer satisfaction is evident in the reviews we've received. We're proud to have a Customer Satisfaction Score of 99.99%, based on 800 votes and 800 reviews over the past six months. Our customers appreciate our friendly and professional service, as well as our dedication to providing quality repairs. Here's what a few of our satisfied customers have to say:
- "Great communication and very fair to work with. I cannot say enough good things about this shop." - Lowell R., Norfolk, VA
- "This place is awesome. The mechanics are working in the interest of their customers." - Patrick M., Virginia Beach, VA
- "I would say that I couldn't recommend them enough. The shop consistently delivers our vehicles back in a timely manner." - Daniel, Virginia Beach, VA
Why Choose Protime Automotive?
We offer a range of services that set us apart from other auto repair facilities. From our 24-hour vehicle drop-off to our comfortable waiting area and online appointments, we strive to make your experience as convenient as possible. We also offer a play area for kids, free Wi-Fi, coffee, and tea, and discounted rental cars. Our goal is to ensure that you feel valued and supported throughout your visit.
Certified AutoVitals Reviews
We're proud to be a certified AutoVitals shop, which means we've met rigorous standards for customer satisfaction and service quality. Our certification is based on real customer feedback and reviews, ensuring that you can trust us with your vehicle's repairs.

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