Your trusted partner in keeping your car running smoothly!
Chesapeake Auto Center has proudly served the Chesapeake community with exceptional auto care since 1990. We're a trusted partner for all your automotive needs, offering reliable repairs, speedy calibrations, and meticulous maintenance services.
Our Expertise
We are equipped to handle a diverse range of services, ensuring your complete satisfaction:
Speedometer Calibrations
- Eliminate speedometer inaccuracies with our precision calibrations, completed in just 15 minutes with no appointment necessary.
Auto Repairs
- Our skilled technicians can tackle any repair, from routine maintenance to complex engine rebuilds, on all makes and models.
- We also offer comprehensive diagnostics to identify and fix the root cause of any issues.
Classic Care
- We understand the unique needs of classic cars and hot rods. From carburetor adjustments to engine rebuilds, we can handle it all, ensuring your cherished vehicle stays in pristine condition.
Our Commitment
At Chesapeake Auto Center, we prioritize quality, affordability, and customer satisfaction. We stand behind all our work with a guarantee and always provide fair and transparent pricing. Our team of experienced technicians are passionate about cars and committed to getting you back on the road safely and efficiently.
Why Choose Chesapeake Auto Center?
- Established and trusted in Chesapeake since 1990
- Factory-trained technicians with extensive experience
- Transparent and affordable pricing
- Comprehensive range of services for all makes and models
- Commitment to customer satisfaction and quality
Let us be your trusted partner in vehicle care. Contact us today for a free consultation and experience the Chesapeake Auto Center difference!
Positive Atmosphere and Customer Service
The reviews demonstrate a mixed bag of experiences regarding the atmosphere and customer service at Chesapeake Auto Center. On the one hand, some customers have had excellent interactions with the staff, praising their professionalism, kindness, and humor. Authors such as Nintendo Gamecube, Denise Walters, Cheryl, and Ziera Davis mention the friendly and efficient service they received.
On the other hand, a few customers have had negative encounters with the staff. Author Logan Hall reports that the owner was rude when fixing a mirror and Author Coko Galore mentions that the staff member was condescending and rude when trying to fix the fuel pump issue.
Technical Issues and Diagnostics
Some customers have raised concerns about the accuracy of the diagnostics performed by Chesapeake Auto Center. Author Coko Galore's experience, where the staff initially claimed the car only needed gas but later discovered a more serious issue, highlights the importance of accurate diagnoses.
Communication and Follow-up
Chesapeake Auto Center has been criticized for poor communication and follow-up. Authors such as Author Coko Galore and Logan Hall have reported difficulties in getting their issues resolved and feel neglected or ignored.
Miscellaneous
Some customers have expressed concerns about pricing and billing practices. Author Dumb Mmmm, who received an unexpectedly high bill for a calibration test, warns others not to spend their money at the shop.
Price
While some customers have reported fair prices, others have experienced unexpected additional costs. Author Oktavian Afteni mentioned the need to book appointments well in advance, which may raise concerns about the shop's ability to accommodate unexpected issues.
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