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Rent Smart Property Management is a full-service residential real estate management and leasing company that has been serving the Missoula, Montana community for over 20 years. We are committed to providing quality management services and exceptional rental experiences for both property owners and renters. Our team of experienced professionals utilizes innovative technology and systems to ensure that your property is managed efficiently and effectively, with a focus on maximizing your return on investment and providing a smooth tenancy.
Property Management Services
At Rent Smart Property Management, we understand that professional property management is not a one-size-fits-all solution. That's why we offer three unique levels of service to meet the diverse needs of our clients. Whether you are an accidental landlord or a seasoned real estate investor, we have a strategy to effectively and efficiently manage your portfolio. Our services include rent collection, maintenance coordination, financial reporting, and compliance with local and federal regulations.
Renters Resources
At Rent Smart Property Management, we are committed to making the rental process as smooth and convenient as possible for our residents. Our online platform allows renters to pay rent, submit maintenance requests, and communicate with our team 24/7. We offer video tours, self-showings, and electronic lease signings to make the moving process as stress-free as possible. Our goal is to provide a boutique-like experience for our renters, with a focus on responsiveness and communication.
Investment Properties
At Rent Smart Property Management, we understand that well-maintained properties in desirable neighborhoods attract the highest quality residents, leading to quicker rentals and greater returns. That's why we align ourselves with Missoula real estate investors who share our mindset that all revenue is generated by the resident. We maintain a small portfolio of some of the finest rentals in Missoula, allowing us to provide exceptional service and communication to our clients and customers.
Community Involvement
At Rent Smart Property Management, we are proud to be a part of the Missoula community. We are committed to giving back to the community that has supported us for over 20 years. We actively support local charities and non-profit organizations, and are committed to ensuring that our business practices are sustainable and environmentally responsible.
Our Guarantees
We are so confident in our ability to provide quality property management services that we offer the following guarantees:
- 30-Day Money Back Guarantee - If you are not satisfied with our services within the first 30 days, we will refund your management fees.
- Lease Guarantee - We guarantee that your property will be occupied within 30 days of listing, or we will pay the rent for the first month.
- Maintenance Guarantee - We guarantee that all maintenance requests will be addressed within 24 hours, or we will credit your account for the inconvenience.
Our Pricing
At Rent Smart Property Management, we believe in transparency and fairness in our pricing. We offer three levels of service, each with a clear and straightforward pricing structure. Our pricing is based on the level of service you choose and the size and complexity of your property. Contact us today to learn more about our pricing and to schedule a complimentary consultation.
Testimonials
"As a busy professional, I don't have time to manage my rental properties myself. Rent Smart Property Management has taken care of everything for me, from finding quality tenants to handling maintenance requests. I couldn't be happier with their services!" - Susan S.
"Moving can be stressful, but Rent Smart Property Management made it a breeze. Their online platform made it easy for me to find my new home and submit my application, and their communication throughout the process was outstanding." - John D.
Red Flags and Concerns
Rent Smart seems to have a predatory approach to dealing with tenants, according to some reviewers. Madeline Alpert warns that they have an auto-renewal policy that can lock tenants into another 12-month lease without giving them the option to switch to month-to-month, and that their break-lease policy can result in significant financial penalties. Cassidy Wetzel had a similar experience, feeling that the company was not willing to work with her to accommodate her request to move her lease date.
Positive Experiences
On the other hand, many reviewers had positive experiences with Rent Smart. Kaitlin Collins praised the company's responsiveness and helpfulness, saying that they were always quick to answer her questions and address maintenance issues. Other reviewers, including Kelsey Fry, Cairn Stone Llc, Joshua Towgood, Danny Leary, Kyle Lindgren, and Michael Robinson, all gave the company high ratings and praised their professionalism, kindness, and responsiveness.
Mixed Experiences
Some reviewers had mixed experiences with Rent Smart. Cairn Stone Llc, who owns an investment property managed by the company, praised their experience working with them, but noted that they had to deal with legal issues related to tenants. Kyle Lindgren had a positive experience overall, but noted that there were some issues with the house he rented, which were ultimately resolved by Tom.
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