Experience the Difference of a Dedicated Team of Professionals
Who we are
Bitterroot Property Management, Inc. has been proudly serving the Missoula community since 1980. With over 35 years of experience, we understand the local rental market and are committed to providing our clients with exceptional property management services. Our team of professionals is dedicated to ensuring the smooth and efficient management of your rental property.
Our Mission
Our mission is to provide our clients with peace of mind by taking the hassle out of rental property ownership. We aim to:
- Maximize your rental income
- Minimize vacancy rates
- Ensure quality tenants
- Provide efficient maintenance and repairs
- Communicate regularly and transparently
What sets us apart
- Experienced team: Our staff boasts over 50 years of combined experience in property management, ensuring a deep understanding of the industry.
- Market expertise: We have extensive knowledge of the Missoula rental market and know how to effectively market your property.
- Dedicated communication: We prioritize clear and consistent communication with both tenants and owners.
- Responsive service: Our dedicated maintenance team is available 24/7 to address any issues promptly.
- Integrity and transparency: We operate with the highest ethical standards and maintain open communication throughout the process.
Our Services
- Tenant Selection & Leasing: We rigorously screen potential tenants and handle the entire leasing process, ensuring a smooth and efficient transition.
- Maintenance & Repairs: Our experienced team handles all maintenance and repairs, from routine checkups to emergency repairs.
- Financial Management: We collect rent, manage expenses, and provide detailed monthly statements for transparent accounting.
- Marketing & Advertising: We effectively market your property to attract qualified tenants.
- Property Inspections: We perform thorough inspections at move-in, move-out, and during tenancy to ensure the property is well-maintained.
Contact us today to learn how Bitterroot Property Management, Inc. can help you achieve your rental property goals!
Poor Customer Service Experiences
Many reviewers had negative experiences with the customer service provided by Bitterroot Property Management. Some reviewers mentioned being treated rudely and condescendingly by staff members, including Daniel Dada. One reviewer was told they were an "inconvenience" and was threatened with eviction despite providing proof of harassment by a neighbor.
Unfair Business Practices
Several reviewers reported being taken advantage of by Bitterroot Property Management. Some claimed that the company engaged in illegal activities during their rental period, while others were charged exorbitant fees for repairs and cleaning services. One reviewer was even told that they were required to leave a property in a certain condition, but then had to pay for cleaning services anyway.
Poor Property Maintenance
Some reviewers reported that the properties they rented were not well-maintained. One reviewer had to clean a unit that had been vacant for years, and the carpets were not cleaned as promised. Another reviewer found their property in a horrible condition when they moved back in, with a broken heater and dirty conditions.
Positive Experiences
However, not all reviewers had negative experiences. A few reviewers reported having a positive experience renting with Bitterroot Property Management, with staff members being helpful and responsive to their needs. One reviewer even had a positive experience with the company after finding an old uncashed check from 20 years ago and having it replaced.
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