At Candice Kistner State Farm Insurance Agency, we are dedicated to providing exceptional insurance services to individuals and families in Palo Alto, Cupertino, Mountain View, Redwood City, and the surrounding California areas. Our team of licensed insurance professionals is committed to helping you find the right insurance coverage for your specific needs.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Recreational Vehicles. Our team will work with you to understand your unique circumstances and provide personalized quotes and recommendations. We also offer additional products such as Mutual Funds and FINRA's BrokerCheck.
Our Mission
Our mission is to provide outstanding service and fulfill our moral obligation of protecting what's important to our customers, so they can focus on accomplishing their life goals. We strive to build long-term relationships with our clients, and our team is dedicated to providing personalized attention and expert guidance.
Our Story
As a third-generation State Farm Agent, I, Candice Kistner, am proud to continue the legacy of providing exceptional insurance services to the Santa Clara County area. I started with State Farm in 2002 and have qualified for awards including State Farm President's Club and State Farm Exotic Ambassador Travel. My team and I are committed to serving our community with integrity, expertise, and compassion.
Why Choose Us
At Candice Kistner State Farm Insurance Agency, we are a family of highly skilled individuals working together to provide exceptional service and protection to our customers. We are a pet-friendly office, and we are dedicated to making a positive impact in our community. Our team is here to help you navigate the complex world of insurance, and we look forward to serving you.
Overall Experience
The reviews highlight the exceptional customer service provided by the Candice Kistner State Farm agency. Clients praise the team's responsiveness, professionalism, and willingness to go above and beyond to meet their insurance needs.
Key Strengths
- Prompt and timely responses to queries and requests
- Friendly and cheerful demeanor of the team members
- Willingness to provide personalized assistance and guidance
- Ability to explain complex policies and coverage options clearly
- Efficiency in updating documents and processing requests
Team Members
- Helen Do: Praised for her patience and willingness to answer questions and provide multiple quotes
- Jessica Hernandez: Commended for her prompt responses, friendly demeanor, and ability to go above and beyond to meet clients' needs
- Tim Prior: Appreciated for his patience, knowledge, and helpfulness in explaining policies and answering questions
- Patrick Bertetta: Recognized for his responsiveness, helpfulness, and ability to provide quotes and updates quickly
- Candice Kistner: Mentioned as a trusted insurance agent with a professional and helpful team
Client Testimonials
Clients express their appreciation for the team's efforts, citing their positive experiences with the agency. They praise the team's responsiveness, professionalism, and willingness to provide personalized assistance.
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