Business Details
Your Trusted Virtual IT Department in Hammond, LA
RAM Computer Services has been delivering comprehensive IT support across Tangipahoa, Livingston, St. Tammany, and surrounding parishes for over 15 years. Our team combines technical expertise with a commitment to exceptional customer service, ensuring clients receive both knowledgeable solutions and personable interactions. We specialize in reducing operational stress by managing all computer duties, allowing businesses to focus on their core objectives without technological frustration. Our cost-saving strategies minimize downtime while enhancing efficiency, and our friendly approach ensures every client interaction is positive.Locally owned by Ron Taylor, a community leader with deep ties to Hammond's business ecosystem, we provide enterprise-level support tailored for small businesses. Our convenient storefront in Downtown Hammond serves as a hub for drop-off repairs and direct client engagement. With a proven track record serving organizations like the City Court of Hammond and Jani-King Gulf Coast, we have established ourselves as a trusted partner for IT needs ranging from network management to disaster recovery planning.
Services
Virtual IT Department
Virtual CIO
Unlimited Remote Support
Anti-Virus
Remote File Backup
Local Image Backups
Monitor and Alert
Vendor Management
Email Management
Remote Access
Highlights and features
- 15+ years of proven IT support experience in local markets
- Knowledgeable team with personalized service approach
- Locally owned with deep community business connections
- Enterprise-level technical capabilities for small businesses
- Proven track record with municipal and regional clients
What people say
Excellent service
Quick to respond
Great customer service
Amazing
Highly recommend
Services
Virtual IT Department
Our virtual IT department provides comprehensive technology management for small businesses. This service includes system monitoring, cybersecurity implementation, and proactive maintenance to prevent issues before they occur. Clients benefit from enterprise-level expertise without maintaining an in-house IT team, reducing costs while maintaining operational efficiency.
Remote File Backup
We implement secure offsite data backup solutions with version control capabilities. Our system maintains 10 previous file versions, ensuring complete data recovery options. All backups are encrypted and accessible from any internet-connected device, providing critical protection against data loss from hardware failures or cyber incidents.
Local Image Backups
This service creates complete server image backups for rapid recovery in case of hardware failure. We guarantee server restoration within one hour using either repaired systems or loaner equipment. This critical service minimizes downtime and ensures business continuity during major technical disruptions.
Unlimited Remote Support
Our remote support team provides immediate technical assistance through multiple communication channels. Clients can contact us via phone, email, or text for instant problem resolution. This service covers both urgent issues and ongoing system optimization, with technicians able to access systems remotely for efficient troubleshooting.
Vendor Management
We act as your representative when dealing with technology vendors, handling software licensing, hardware procurement, and service agreements. This service saves businesses time and reduces administrative burdens by consolidating all vendor communications through our experienced IT professionals.
People
Ron Taylor
Owner/Operator
Ron Taylor has led RAM Computer Services since its founding, bringing over 15 years of IT expertise to Southeast Louisiana businesses. Active in local business leadership as former Rotary Club President and Chamber of Commerce board member, he ensures the company maintains its commitment to personalized service and technical excellence.
Questions
What geographic areas do you serve?
We provide IT services throughout Tangipahoa, Livingston, St. Tammany, and surrounding parishes including Hammond, Ponchatoula, Covington, and Baton Rouge.
What types of businesses do you work with?
We serve small to medium businesses across multiple industries, including government offices, non-profits, and commercial enterprises requiring professional IT support.
How do you handle urgent technical issues?
We prioritize rapid response for critical issues, with proven ability to resolve network problems quickly as demonstrated by our long-term service to the City Court of Hammond.
What sets your service apart from other IT providers?
Our combination of enterprise-level technical capabilities with personalized service from locally-based professionals creates unique value for small businesses.
Can you support businesses with multiple office locations?
Yes, we currently manage IT infrastructure for organizations with headquarters and multiple regional offices, including comprehensive system administration and user support.
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