Business Details
50 Years
experience
Emergency
services
Your Trusted IT Lifecycle Management Partner
Barrister Global Services Network has been a trusted leader in IT lifecycle management since 1976. Our extensive experience in delivering comprehensive IT solutions is built upon decades of refining processes and maintaining industry-leading certifications, including ISO 9001:2008 standards. We specialize in multi-vendor IT services, providing rapid dispatch of over 13,000 certified technicians across North America to address hardware challenges for commercial, government, and consumer markets. Our WBENC-certified status as the oldest and largest woman-owned computer services company in the United States demonstrates our commitment to diversity and excellence. Through our proprietary service management framework and advanced web-based systems, we ensure consistent, repeatable service delivery that meets the highest industry standards. Our technical staff maintains critical certifications including A+, MSCE, and CNE, while our executive team remains deeply involved in continuous process improvement.We offer scalable solutions ranging from break/fix hardware maintenance to managed help desk services, with 24/7 availability and flexible response times tailored to client needs. Our corporate facility in Hammond, LA houses state-of-the-art depot repair capabilities and supports rapid implementation of new services. With Inc 5000 recognition for sustained growth and ITIL management practices enhanced by Six Sigma methodologies, we deliver cost-effective solutions that combine technical expertise with operational efficiency. Our client-centric approach features dedicated relationship specialists who ensure satisfaction through transparent monitoring and proactive communication.
Services
On-Premise Services
Workplace Services
IT Life-Cycle Services
Call Center Support
Enterprise Services
Staffing Solutions
Retail Services
Remote Offerings
Back Office Processing
Software Development
Details
- Year established: 1976
Highlights and features
- We maintain 13,000+ certified technicians across North America for rapid response
- Our ISO 9001:2008 certified processes ensure consistent service quality
- We offer 24/7 service availability with flexible response time options
- Our WBENC certification demonstrates commitment to diversity and inclusion
- We implement ITIL management with Six Sigma Black Belt methodologies
Associations and certifications
- ISO 9001:2008
- WBENC
- Inc 5000
Services
On-Premise Services
Our nationwide on-site IT support delivers rapid dispatch and full-service coverage for all locations. Certified technicians provide hands-on expertise for installation, maintenance, and troubleshooting of IT equipment. Flexible service levels range from 9x5xNBD to 24x7x2 hour response times, covering metro and rural areas. IMACD services and Smart Hands support ensure comprehensive infrastructure management.
Workplace Services
We manage and maintain end-user computing environments with scalable, cost-effective solutions. Our services include device support for laptops, desktops, printers, VoIP systems, tablets, and smartphones. We handle technology refreshes, physical inventory management, and preventive maintenance to minimize downtime. Our solutions ensure optimal performance of workplace technology infrastructure.
IT Lifecycle Services
We manage the complete IT asset lifecycle from staging to retirement. Our services include receipt, imaging, configuration, shipping, installation, data migration, de-installation, data wipe, and disposal. Centralized depot operations provide cost savings while our CustWA web tool offers real-time inventory visibility. We integrate OEM equipment into customized deployment kits for efficient implementation.
Call Center Support
Our 24/7 multilingual service desk provides tiered technical support. Level 1 handles basic triage and password resets, Level 2 addresses hardware/software diagnostics, and Level 3 offers server OS and networking support. Our IVR systems and knowledge base ensure consistent service quality through automated resolution pathways.
Government IT Services
We deliver secure, compliant IT solutions for government agencies and specialized industries. Our services meet defense, federal, healthcare, education, and energy sector requirements with rapid deployment capabilities. We align with supplier diversity initiatives while maintaining strict regulatory compliance. Our solutions include secure facilities maintenance and mission-critical system support.
Questions
What geographic areas do you serve?
We provide IT services throughout the United States, Canada, and Puerto Rico with 13,000+ certified technicians available for on-site support.
What service level options are available?
We offer multiple SLAs including 9x5xNBD, 9x5x4 hour, 24x7x4 hour, and 24x7x2 hour response times tailored to your business needs.
Are your technicians certified?
Our network includes over 13,000 certified technicians with A+, MSCE, CNE, and OEM-specific certifications across all major technology platforms.
Do you offer 24/7 emergency support?
Yes, we provide 24/7 emergency IT services with rapid dispatch options for critical system failures and urgent repair requirements.
What makes your service different?
As the oldest and largest woman-owned IT services company, we combine ISO 9001:2008 certified processes with WBENC-certified diversity programs and Inc 5000-recognized growth.
