Business Details
26 Years
experience
Your Trusted Bike & Ski Shop in Castle Rock
Since 2000, Castle Rock Bike & Ski has been a locally owned-and-operated hub for outdoor enthusiasts in Castle Rock, Colorado. Founded by Mark and KC Neel, our shop specializes in bike, ski, and snowboard sales, rentals, and repairs, with a commitment to fostering community and adventure. Our team of passionate experts, including certified mechanics and seasoned coaches, ensures every customer receives personalized service and top-quality gear tailored to their needs.We pride ourselves on transparency, reliability, and decades of combined industry experience, offering expert advice and maintenance to keep your equipment performing at its peak. As active supporters of local events and youth programs, we strive to be more than a businesswe are ambassadors of fun, dedicated to enhancing every outdoor experience for riders and skiers of all skill levels.
Services
Bike Rentals
Ski Rentals
Bike Sales
Ski Sales
Bike Repair
Details
- Year established: 2000
Highlights and features
- We offer over 35 years of combined industry experience in bike and ski expertise.
- Our certified mechanics provide professional tune-ups and repairs for all skill levels.
- We tailor equipment rentals to ensure optimal performance for trails and slopes.
- We actively support local events and youth cycling programs in Castle Rock.
- Our staff prioritizes transparency, personalized service, and community engagement.
What people say
Extremely polite and helpful
Stellar equipment
Easy and reasonable
Ambassadors of fun
Experienced and efficient
Services
Bike Tune-Ups
Our certified mechanics perform comprehensive bike tune-ups, including brake adjustments, gear calibration, chain lubrication, and wheel truing. We ensure optimal performance for all bike types, from entry-level to advanced models. Customers receive prompt service with clear communication about maintenance needs.
Ski Rentals
We offer tailored ski and snowboard rentals featuring top brands for beginners to experts. Equipment is customized to individual skill levels and preferences, with fittings conducted by knowledgeable staff to enhance mountain experiences.
Bike Repairs
Our team addresses flat tires, suspension servicing, frame alignments, and complex mechanical issues using industry-standard tools. We prioritize quick turnaround times without compromising precision, ensuring safety and reliability for all riders.
Youth Cycling Programs
Mark Neel founded and coaches the Castle Rock Youth Cycling Club, providing skill development and mentorship for local students. The program emphasizes safety, trail etiquette, and fostering a lifelong passion for mountain biking.
Community Trail Support
We actively maintain and support local trails through partnerships with town organizations. Mark Neels involvement as a POST partner and founder of the Downtown Merchants Association demonstrates our commitment to outdoor accessibility and community growth.
People
Mark Neel
Owner & Head Coach
With 35+ years in bike and ski industries, Mark founded Castle Rock Youth Cycling Club and co-owns the shop. A former volunteer patrolman and Arapahoe Basin enthusiast, he prioritizes community and expert equipment maintenance.
KC Neel
Owner & Community Liaison
KC joined the business in 2004 after a career in TV reporting. She serves on local boards, promotes community engagement, and shares a passion for biking and skiing, focusing on customer service and neighborhood outreach.
Tess Heir Apparent Neel
Operations Manager
Tess manages daily operations and leads youth cycling clinics. With theater expertise and a passion for outdoor sports, she balances organizational leadership with hands-on involvement in community programs.
Rob Ruhl
Ski & Cycling Specialist
Rob represents Elan Skis and shares expertise in cycling and skiing. As both a technician and brand ambassador, he combines technical knowledge with enthusiasm to enhance customer experiences year-round.
Questions
What services does Castle Rock Bike & Ski offer?
We provide bike and ski sales, rentals, repairs, and youth cycling programs. Our staff also offers equipment fittings and trail advice.
Are rentals available for beginners?
Yes, we offer basic and performance ski/board packages for all skill levels, with expert guidance to ensure proper fit.
How long does a bike tune-up take?
Most tune-ups are completed within two days, with options for expedited service when possible.
Do you support local outdoor initiatives?
Yes, we maintain trails, sponsor youth programs, and partner with local organizations to promote outdoor access.
What sets your shop apart from others?
Our decades of expertise, community focus, and personalized service ensure every customer feels valued and supported.
