About Our Team
Silverdale Autoworks is a family-run business established in 1994 with a passionate team of certified technicians and enthusiasts. We take pride in providing exceptional customer service and delivering reliable automotive repairs and maintenance services to the Silverdale, WA, and surrounding areas. Our skilled technicians utilize the latest technology and equipment to diagnose and repair all types of vehicles, from foreign imports to domestic models.
Why Choose Silverdale Autoworks?
At Silverdale Autoworks, we prioritize:
- Quality: We use only high-quality parts and materials to ensure your vehicle receives the best possible care.
- Transparency: We provide clear and concise estimates and explanations of all repairs before proceeding.
- Accessibility: We offer flexible scheduling options and convenient drop-off and pick-up services to suit your needs.
- Value: We are committed to offering competitive prices and financing options to fit your budget.
Our Services
We offer a comprehensive range of automotive services, including:
Automotive Maintenance
- Oil changes and lubrication
- Tune-ups and engine repairs
- Battery testing and replacement
- Brake repairs and inspections
- Cooling system flush and repair
Repair & Diagnostics
- Engine diagnostics and repair
- Transmission repairs and replacements
- Suspension and alignment issues
- Electrical system repairs
- Body work and paint correction
Specialized Services
- European vehicle expertise
- Hybrid and electric vehicle maintenance and repair
- Specialty diagnostics and repair of advanced technologies
Additional Services
- Loaner cars available
- Flexible financing options
- Multilingual staff to assist you
Customer Satisfaction is Our Top Priority
We are dedicated to ensuring your complete satisfaction. Our services are backed by a comprehensive 2-year/24,000-mile warranty for your peace of mind. We prioritize clear communication and will keep you updated throughout the repair process.
Overall Experience
The majority of customers have a positive experience with Silverdale Autoworks, praising the staff's honesty, courtesy, and professionalism. They appreciate the transparency of the service process, the quality of the work, and the convenient amenities provided.
Positive Aspects
- Friendly and easy to talk to staff
- Honest about what needs to be fixed and at what cost
- Timely and professional service
- Convenient amenities like courtesy vans and loaner cars
- Specialization in foreign cars
- Trustworthy and reliable
Negative Experiences
However, a few customers have had negative experiences, citing issues with price quotes, poor communication, and unprofessional behavior from the staff.
- Misleading price quotes and sudden changes
- Poor communication and lack of transparency
- Unprofessional behavior towards customers, including children
- Intimidation and attempts to take advantage of customers
- Lack of willingness to work on older vehicles
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