At X-tra Mile Auto Care, our core principles of providing an upfront honest, professional, and quality automotive experience are what have contributed to our growth, and why our customers continue to recommend us to others. As a locally owned and operated business, we believe in serving our community in and out of the service bay.
Our team of professionally trained and certified technicians are dedicated to providing expert services that cater to your vehicle's specific needs. We understand the importance of building trust with our customers, which is why we prioritize transparency and open communication throughout the repair process. From routine maintenance services like oil changes and brake repairs, to more complex issues like engine and transmission repairs, we have the expertise and state-of-the-art equipment to get the job done right the first time.
Our Services
We offer a comprehensive range of services designed to keep your vehicle running smoothly and efficiently. Our services include:
- A/C Repair & Service
- Alternator Repair
- Brake Repair & Service
- Check Engine Light Diagnostic
- Electrical Repair & Service
- Engine Repair & Service
- Fuel System Cleaning
- Oil Change
- Timing Belt Replacement
- Tire Services
- Transmission Repair & Service
- Wheel Alignment
We also specialize in diesel repairs and service most makes and models. Our team is trained to diagnose and repair issues promptly, ensuring that you get back on the road as quickly as possible.
Our Promise
At X-tra Mile Auto Care, we are committed to providing an exceptional customer experience. We pride ourselves on our:
- 3 Year/36,000 Mile Warranty on parts and labor
- Honest and transparent business practices
- Dependable and qualified service
- Reasonable charges
- Free Uber rides within city limits
- Roadside assistance service available 24/7
Customer Service
Xtra Mile Auto Care is highly praised for its exceptional customer service. Reviewers rave about the personalized notes left by the staff, thanking them for choosing the shop. The staff is described as friendly, professional, and genuinely caring, going the extra mile to ensure customers feel valued and appreciated.
Diagnostic Capabilities
The shop's diagnostic capabilities are also highly commended. Reviewers appreciate the detailed reports, photos, and videos provided, giving them a clear understanding of their vehicle's condition. The digital health and reliability reports are particularly highlighted as being helpful and honest.
Honesty and Integrity
Several reviewers praise the shop's honesty and integrity, particularly in instances where misunderstandings arose. The staff is commended for their willingness to listen, communicate, and find mutually beneficial solutions.
Technical Expertise
The technicians at Xtra Mile Auto Care are highly skilled and knowledgeable, providing accurate diagnoses and effective repairs. Reviewers appreciate the explanations provided for the repairs, making them feel comfortable and informed throughout the process.
Overall Experience
Overall, reviewers describe their experience with Xtra Mile Auto Care as exceptional, citing the shop's professionalism, courtesy, and genuine desire to get them back on the road as quickly as possible. Many reviewers express their intention to return to the shop for future repairs and maintenance.
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