Transform Your Life, Transform Your Body
At The Suites Hotel at Waterfront Plaza, we're more than just a hotel - we're a home away from home. Located in the heart of historic Canal Park, Duluth, Minnesota, our all-suites hotel is designed to provide extended stay guests with the comfort and convenience they need to feel right at home.
Our Services
We cater to a wide range of guests, from business travelers to families and couples on romantic getaways. Our beautifully appointed suites are designed to accommodate all your needs, with kitchenettes or full kitchens, whirlpools, and fireplaces in some suites. We also offer two and three-bedroom condos perfect for family gatherings.
For our business guests, we offer complete facilities and services for small meetings, seminars, banquets, and retreats. Our hotel is conveniently located near the DECC, Duluth's Convention Center, making us the perfect choice for business travelers.
Our History
Our hotel is located in a historic building that dates back to 1889. The building was originally built as a warehouse for Marshall-Wells, a company that shipped hardware from the east coast to the Great Northwest. The building was designed to accommodate ships that would unload their cargo alongside the structure, and then load railcars within the building to send goods to the farthest reaches of the Great Northwest.
Today, our hotel is a testament to the city's rich history and heritage. We're proud to be a part of Duluth's vibrant community, and we look forward to welcoming you to our hotel.
Our Commitment to Accessibility
At The Suites Hotel at Waterfront Plaza, we're committed to making our website and hotel accessible to everyone. We've designed our website to comply with the W3C Web Content Accessibility Guidelines (WCAG 2.0) and Section 508 government guidelines. We've also implemented various tools and features to make our website easier to use for individuals with disabilities.
Overview
The majority of the reviews are negative, with guests expressing disappointment and frustration with their stays at the hotel. Common issues mentioned include dirty rooms, poor housekeeping, uncomfortable beds, and unhelpful staff.
Cleanliness and Housekeeping
Many guests mentioned that their rooms were dirty, with issues such as hair and debris in the shower, dirty bedsheets, and unvacuumed floors. Some guests even reported finding bloodstains on the mattress and pillowcases. The cleanliness of the hotel's common areas, such as the lobby and corridors, was also criticized.
Staff and Customer Service
Guests were often disappointed with the hotel's staff, who were described as unfriendly, rude, and unhelpful. Some guests reported that their concerns were not addressed, and that staff members seemed defensive and unapologetic.
Rooms and Amenities
Guests were unhappy with the hotel's rooms, citing issues such as uncomfortable beds, broken appliances, and outdated decor. The hotel's amenities, such as the pool and hot tub, were also criticized for being dirty and poorly maintained.
Location and Value
While some guests appreciated the hotel's location and historic charm, many felt that the hotel's prices were too high for the quality of service and amenities provided.
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