Business Details
50+ Years
experience
Your Trusted Insurance Partner in Redlands, CA
At Central City Insurance, we have dedicated ourselves to providing top-tier insurance solutions since 1974. Our team brings decades of collective experience in personal and commercial insurance, offering tailored products such as auto, home, life, RV/boat, general liability, workers' compensation, and umbrella coverage. We pride ourselves on our deep industry knowledge and commitment to protecting clients from life's unexpected events. By partnering with leading carriers like Liberty Mutual, Travelers, and Nationwide, we ensure competitive rates and comprehensive protection.Our personalized approach means we listen closely to your needs, delivering customized policies that provide peace of mind. With a focus on transparency and exceptional service, we aim to be your trusted advisor for all insurance matters. Let us handle the complexities while you focus on what matters most.
Services
Automobile Insurance
Homeowners Insurance
Business Packages
Workers Compensation
Umbrella Coverage
RV & Boat Insurance
General Liability
Life Insurance
Commercial Fire
Flood Insurance
Details
- Year established: 1974
Highlights and features
- We offer 50+ years of combined insurance expertise in personal and commercial lines.
- Our team partners with top-rated carriers to secure competitive rates and coverage.
- We provide personalized policy recommendations tailored to individual client needs.
- We deliver free, no-obligation quotes with transparent cost breakdowns.
- Our licensed agents specialize in complex insurance products like E&O and workers' comp.
Services
Automobile Insurance
Our automobile insurance protects against liability and physical damage for personal and commercial vehicles. Coverage includes bodily injury, property damage, collision, and comprehensive protection. We offer flexible options for classic cars, high-risk drivers, and fleet policies.
Homeowners Insurance
We provide comprehensive home insurance covering dwelling, personal property, and liability. Policies include protection against fire, theft, and natural disasters like earthquakes. Additional coverage options available for high-value homes and rental properties.
Business Packages
Customizable business insurance packages combine general liability, property coverage, and professional liability. We serve industries including nonprofits, medical practices, and construction firms. Policies include directors & officers insurance and inland marine coverage.
Workers Compensation
Mandatory coverage for workplace injuries and occupational diseases. Our policies meet California requirements and include medical expense coverage and wage replacement. We specialize in high-risk industries like construction and manufacturing.
Umbrella Coverage
Umbrella insurance provides additional liability protection beyond standard policy limits. We offer policies starting at $1 million coverage for personal and business needs. This includes protection against lawsuits and catastrophic claims.
People
Shaune Nichols
CEO
With over 25 years in insurance leadership, Shaune Nichols oversees strategic operations at Central City Insurance. He specializes in commercial risk management and has grown the agency's business portfolio significantly since 2005.
Tracy Salters
Personal Lines Manager
Tracy Salters manages personal insurance products with 18 years of experience in auto and home coverage. She focuses on helping families secure comprehensive protection while maintaining affordable premiums through strategic carrier partnerships.
Patricia Wagner
Commercial Lines Manager
Patricia Wagner, holding CIC, CISR, and FLMI designations, specializes in complex business insurance. With 22 years in commercial risk assessment, she develops tailored solutions for mid-sized companies across multiple industries.
Ashley OBeck
Customer Service Representative
Ashley OBeck handles policy administration and client support with 10 years of insurance operations experience. She streamlines claims processing and policy renewals while maintaining a 98% client satisfaction rating since 2018.
Mariah Alaniz
Customer Service Representative
Mariah Alaniz provides client support with expertise in policy documentation and coverage analysis. Since joining in 2016, she has processed over 2,000 policy modifications while maintaining exceptional response times.
Questions
What types of insurance do you offer?
We provide personal lines (auto, home, boat/RV) and commercial lines (business packages, workers' comp, general liability). We also offer life insurance, umbrella policies, and specialty coverage.
How do you find competitive rates?
We compare quotes from 15+ carriers including Liberty Mutual, Travelers, and Nationwide. Our independent agent status allows unbiased comparisons to find optimal coverage-cost combinations.
Do you serve businesses outside Redlands?
While based in Redlands, we serve commercial clients throughout Southern California. Our team specializes in California-specific risks like earthquakes and wildfire damage coverage.
How can I get a free quote?
Request a quote through our website or call (909) 307.6076. Our agents will analyze your needs and provide multiple coverage options within 24 hours.
What sets you apart from online insurers?
Our local agents provide personalized advice and claims advocacy. We combine 50+ years of experience with digital tools for efficient policy management and 24/7 support access.
