Business Details
26 Years
experience
Emergency
services
Your Trusted Insurance Partner in Riverside, CA
At Ana Cervantes, we have dedicated over two decades to serving the Riverside community with comprehensive insurance solutions. Since joining State Farm in 2000, our team has prioritized personalized service, leveraging deep local knowledge to address unique insurance needs. As lifelong residents of the area, we understand the importance of protecting families, homes, and businesses through tailored coverage options. Our bilingual team combines technical expertise with compassionate support, offering 24/7 availability for emergencies and consultations. We maintain strong partnerships with industry leaders to deliver competitive pricing and reliable claims processing.Through continuous education and community engagement, we ensure clients receive up-to-date advice on risk management strategies. Our commitment to transparency and ethical practices has earned us a 5/5 Google rating from 239 reviews. By integrating modern technology with traditional customer service values, we streamline policy management while maintaining a personal touch. We actively participate in local initiatives to strengthen community resilience and preparedness. Every interaction reflects our core mission: safeguarding what matters most to our clients through dependable, customized insurance solutions.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Recreational Vehicle Insurance
Boat Insurance
Details
- Year established: 2000
Highlights and features
- 20+ years of local insurance expertise since 2000
- Bilingual customer service in English and Spanish
- 24/7 emergency assistance and policyholder support
- Personalized coverage options for individuals and businesses
- Proven track record with 5/5 Google rating from 239 reviews
What people say
Eselente servicio
Very professional
Friendly, Easy to talk to
Good service all the time
EXCELLENT customer service
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options including liability, collision, and comprehensive protection. We offer competitive rates for various vehicle types from standard cars to specialty vehicles. Our team helps clients understand policy details and select appropriate coverage limits based on individual needs and state requirements.
Homeowners Insurance
We provide comprehensive homeowners insurance covering property damage, personal belongings, and liability protection. Policies include options for additional coverage like flood insurance or earthquake protection in high-risk areas. Our agents help clients understand policy terms and ensure adequate protection for their primary residence.
Life Insurance
Our life insurance solutions offer financial protection for families through term and permanent policy options. We help clients determine appropriate coverage amounts based on income replacement needs, mortgage protection, and future expenses. Policies can be customized with additional riders for enhanced flexibility and long-term planning.
Business Insurance
We offer tailored business insurance packages protecting commercial properties, liability risks, and operational continuity. Coverage options include general liability, property insurance, and workers' compensation for California businesses. Our agents work with clients to develop risk management strategies specific to their industry and business size.
Pet Insurance
Our pet insurance plans help cover veterinary expenses for accidents, illnesses, and routine care. Policies offer reimbursement options for unexpected medical costs while maintaining flexibility in choosing veterinary providers. We assist clients in selecting appropriate coverage levels based on their pet's age, breed, and health history.
People
Ana Cervantes
State Farm Agent
With 20+ years in insurance, Ana combines local expertise with State Farm's resources. A lifelong Riverside resident and mother of four, she prioritizes personalized service and community involvement through church activities.
Karina Flores Gomez
Insurance Account Representative
Licensed professional with extensive experience in policy management and client relations. Provides expert guidance on insurance products while maintaining a focus on customer satisfaction and clear communication.
Ernesto Cervantes Garcia
Insurance Account Representative
Dedicated insurance professional offering bilingual support and technical expertise. Specializes in helping clients understand policy details and navigate coverage options effectively.
Cathy Corona
Customer Service Representative
Experienced in insurance operations with a commitment to responsive service. Assists clients with policy changes, billing inquiries, and coverage explanations while maintaining a friendly, professional demeanor.
Kenya Ramirez
Customer Service Representative
Detail-oriented professional focused on delivering efficient insurance solutions. Provides clear explanations of policy terms and facilitates smooth transactions for new and existing policyholders.
Questions
What insurance products do you offer?
We provide auto, home, life, health, pet, business, motorcycle, boat, and recreational vehicle insurance for California residents.
Can I get a free insurance quote?
Yes, contact us via phone, text, or in-person for a complimentary consultation to create personalized coverage options.
Are you available for emergencies?
Our team offers 24/7 emergency assistance for policyholders needing urgent support or claim reporting.
Do you serve areas outside Riverside?
We cover all of Riverside County, San Bernardino County, and Los Angeles County including Moreno Valley, Corona, and Perris.
Is your office staff bilingual?
Yes, our team provides services in both English and Spanish to better serve our diverse community.
How can I file a claim?
Submit claims through our website, contact us directly at (951) 801-5552, or visit our Riverside office for in-person assistance.
