Trust Your Pets to Lucky Paws - Your furry friends will thank you!
At Lucky Paws, we understand the importance of providing a safe, comfortable, and enjoyable experience for your furry friends. Our state-of-the-art facility offers a range of services designed to cater to the unique needs of your pets, from overnight boarding to daytime daycare. Our team of trained and dedicated professionals are committed to providing the highest level of care and attention, ensuring that your pets receive the best possible care while you're away.
Our Services
At Lucky Paws, we offer a range of services to suit the specific needs of your pets. Our boarding services provide a safe and comfortable environment for your pets to rest and relax, complete with climate-controlled kennels and a variety of play areas. Our daycare services allow your pets to socialize and exercise with other dogs, providing mental and physical stimulation.
Boarding
Our boarding services provide your pets with a comfortable and safe environment to stay while you're away. Our kennels are designed to provide a sense of home, complete with elevated dog cots and blankets. We also offer a range of amenities, including playtime in our indoor daycare area, access to our webcam, and the option to bring your pet's favorite toys or blankets.
Daycare
Our daycare services are designed to provide your pets with a fun and stimulating environment to socialize and exercise with other dogs. Our indoor daycare area is designed to provide a safe and controlled environment for your pets to play and interact with other dogs.
Add-ons and Extras
We also offer a range of add-ons and extras to enhance your pet's stay with us. These include:
- Administering medications: We can administer oral or topical medications up to three times a day at a cost of $2.00 per day.
- Providing special diets: If your pet requires a special diet, please let us know in advance so we can accommodate their needs.
- Bringing favorite toys and blankets: We encourage you to bring your pet's favorite toys and blankets from home to provide a sense of comfort and familiarity.
Policies and Procedures
At Lucky Paws, we take the health and well-being of your pets very seriously. To ensure their safety and comfort, we have a range of policies and procedures in place, including:
- Vaccination requirements: All pets must be current on their vaccinations, including Rabies, Distemper (DAPP), and Bordatella.
- Kennel rules: Each kennel is indoors, climate-controlled, and equipped with isolation panels to prevent cross-contamination.
- Socialization: All dogs must pass a temperament evaluation to be allowed in the daycare play zone.
Frequently Asked Questions
At Lucky Paws, we understand that you may have questions about our services and policies. Below are some frequently asked questions to help you better understand our services and procedures.
- Q: Can I bring my pet's favorite toys and blankets to the facility?
A: Yes, please feel free to bring your pet's favorite toys and blankets to the facility to provide a sense of comfort and familiarity.
- Q: Can I administer my pet's medication while they're staying with you?
A: Yes, we offer medication administration services at a cost of $2.00 per day.
- Q: What are your kennel rules?
A: Each kennel is indoors, climate-controlled, and equipped with isolation panels to prevent cross-contamination.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. You can reach us through our website or by phone at 919-550-8400.
Overall Experience
The overwhelming sentiment of the reviews is one of complete satisfaction and happiness with the service provided by Lucky Paws. Dog owners rave about the friendly and caring staff, the comfortable and clean facilities, and the wide range of activities and amenities available to their pets.
Positive Feedback
Reviewers praise the staff's attention to their pets' needs, the ease of check-in and check-out, and the variety of activities and socialization opportunities available. Many families have experienced great benefits from boarding their dogs at Lucky Paws, including improved socialization, exercise, and reduced separation anxiety.
Concerns and Complaints
One reviewer expressed disappointment with the quality of care provided, citing eye infections, ear infections, and physical injuries sustained by their dog during boarding stays. The reviewer was particularly concerned about the lack of attention from the staff, who were often busy with their phones instead of monitoring the dogs.
Owner Response
Lucky Paws' response to concerns and complaints is not publicly available, but it is important to note that the review sharing the negative experience was the only one with a rating lower than 5 stars.
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