Business Details
10 Years
experience
Emergency
services
Compassionate Home Health Care Services in CT, RI & SC
Helping Hands & Healing Hearts has been dedicated to redefining home care since 2016, operating from our primary locations in Stonington, Connecticut, and Aiken, South Carolina. Our approach centers on viewing the home as a personalized sanctuary where we empower clients to maintain independence through tailored non-medical care. We specialize in creating individualized care plans that integrate seamlessly with clients' lifestyles, offering services ranging from daily living assistance to ergonomic home adaptations. As an accredited agency through the Connecticut Department of Social Services and approved provider for Medicaid programs, we combine rigorous training standards with compassionate service delivery.Our team of fully certified caregivers undergoes annual re-certifications and participates in regular training to maintain best practices in client safety and care coordination. We serve Connecticut, Rhode Island, and South Carolina, prioritizing transparent communication through regular updates to families while maintaining strict compliance with HIPAA and universal precautions. Our owner, a licensed occupational therapist, provides specialized ergonomic assessments to enhance home safety and accessibility, reflecting our commitment to holistic care solutions.
Services
Personalized Care Plans
24-Hour Home Care
Caregiver Services
Ergonomic Consultation
Medicaid Assistance
Details
- Year established: 2016
Highlights and features
- We create personalized care plans tailored to individual home environments
- Our caregivers undergo rigorous background checks and annual re-certifications
- We offer 24-hour home care coverage with immediate schedule adjustments
- We are Medicaid-approved with compliance verified through routine inspections
- Our owner provides specialized ergonomic assessments as a licensed occupational therapist
Associations and certifications
- Connecticut Department of Social Services
What people say
Loving care
Kindness and attention
Coverage even when needed
Confidence in organization
Professional home care services
Services
Personalized Care Plans
We develop tailored care strategies through collaborative consultations with families and clients. Our plans address specific needs including daily living assistance, medication reminders, and home safety modifications. Regular reviews ensure ongoing alignment with client requirements while maintaining compliance with Medicaid standards.
24-Hour Home Care
Our continuous care option provides uninterrupted support for clients requiring constant supervision. Certified caregivers rotate shifts to maintain consistent service quality while care coordinators ensure seamless transitions between staff members throughout the day and night.
Caregiver Services
Our trained caregivers assist with housekeeping, meal preparation, transportation, and pet care while maintaining strict HIPAA compliance. Each client receives a dedicated care coordinator to manage schedule changes and address service concerns promptly.
Ergonomic Consultation
Licensed occupational therapists conduct comprehensive home assessments to identify safety improvements. We recommend adaptive equipment like grab bars and shower benches to enhance mobility while preventing falls in critical living areas.
Medicaid Assistance
We facilitate access to Connecticut's Home Care Program for Elders and South Carolina's EEOICPA benefits. Our team helps clients navigate eligibility requirements and documentation processes for federal and state-funded home care programs.
People
Lisa Kunz
Owner
Lisa Kunz, a licensed occupational therapist, oversees all care services and ergonomic assessments. With extensive experience in senior care, she ensures compliance with state regulations while maintaining the agency's commitment to personalized home care solutions.
Questions
What home care services do you offer for seniors?
We provide personalized non-medical care including daily living assistance, caregiver services, ergonomic home modifications, and Medicaid-approved programs across Connecticut, Rhode Island, and South Carolina.
How do payment options work for your services?
Clients can choose private pay, long-term care insurance, or Medicaid coverage. We assist with navigating government program eligibility requirements for Connecticut's CHCPE and South Carolina's EEOICPA benefits.
Can I request a different caregiver if needed?
Yes, we guarantee replacement caregivers within 24 hours. Our care coordinators manage schedule changes and address service concerns to maintain consistent quality of care.
Do you provide 24-hour care options?
We offer round-the-clock home care services with rotating caregivers. This option ensures continuous support for clients requiring constant supervision while maintaining caregiver compliance standards.
How do you ensure caregiver quality and safety?
All caregivers undergo background checks, reference verification, and annual re-certifications. They receive training in HIPAA compliance, universal precautions, and personalized care assistance protocols.
What ergonomic services help prevent home accidents?
Our licensed occupational therapists conduct home safety assessments and recommend adaptive equipment like grab bars, shower benches, and raised toilet seats to reduce fall risks and improve mobility.
