Business Details
35 Years
experience
Emergency
services
Trusted Home Health Care Services in Coventry, RI
Since 1991, Phenix Home Care has been dedicated to delivering exceptional in-home care services with a focus on preventive wellness. Our approach centers on maintaining client health through personalized care plans tailored to individual needs. Established in response to growing demand in South County, our Coventry branch extends our founding philosophy of community-driven care. Our team prioritizes client autonomy while ensuring professional, compassionate support. With decades of combined experience, our caregivers and leadership uphold rigorous training standards.We measure success through client satisfaction and sustained trust in our services. Our commitment to quality care has earned recognition from families across Rhode Island. We maintain transparent communication and flexible service models to adapt to evolving client requirements. Our office staff and clinical directors work collaboratively to address care challenges proactively. Through continuous quality improvement initiatives, we ensure our services remain aligned with best practices in home healthcare.
Services
In-Home Services
Personal Care
Companion Services
Respite Care
Homemaker Services
Details
- Year established: 1991
Highlights and features
- We've provided home care services since 1991 with proven expertise
- Our caregivers receive specialized training in patient-centered care
- Personalized care plans adapt to individual client needs and preferences
- Community-based approach ensures culturally sensitive service delivery
- Verified client testimonials demonstrate consistent care quality
What people say
Caring and professional
Compassionate and considerate
Trust-worthy and reliable
Finest care possible
Wonderful CNAs
Services
In-Home Services
Our in-home care services provide personalized support for individuals requiring assistance with daily living activities. We offer tailored care plans that address specific medical and non-medical needs while maintaining client independence. Our trained professionals deliver compassionate support for seniors, post-surgical patients, and individuals with chronic conditions.
Personal Care
Personal care assistance includes help with bathing, grooming, dressing, and mobility needs. Our caregivers receive specialized training to provide dignified support while maintaining client privacy and comfort. We develop customized routines that adapt to individual physical capabilities and personal preferences.
Companion Services
Companion services focus on emotional well-being through social engagement and recreational activities. Our caregivers provide meaningful interaction that combats isolation while assisting with light household tasks. This service benefits individuals experiencing loneliness or cognitive decline.
Respite Care
Respite care offers temporary relief for primary caregivers through professional care coverage. Our team provides consistent, high-quality care during caregiver vacations or personal time. This service helps prevent caregiver burnout while maintaining continuity of care for clients.
Homemaker Services
Homemaker services include meal preparation, light housekeeping, and errand assistance. Our trained staff maintains safe living environments through regular cleaning and organization. This service supports individuals needing help with daily household tasks while preserving their independence.
People
Desi Santurri
Office Manager
Desi Santurri began her career at Phenix Home Care in 2001 as a Certified Homemaker. She manages daily operations and client communications while maintaining the company's founding values of compassionate care and community service.
Darlene Amalfatano
Nursing Director
With 28 years of nursing experience, Darlene Amalfatano oversees clinical operations. She began her career as a CNA at St. Joseph Hospital while completing nursing school. Her leadership ensures high-quality care standards across all service areas.
Nick Passarelli
Founder/CEO
Nick Passarelli founded Phenix Home Care after starting his healthcare career at age 16 as an orderly. He later became Director of Nursing Services at Rhode Island's largest skilled nursing facility, bringing decades of leadership experience to the organization.
Questions
What home care services do you offer?
We provide personal care, companion services, respite care, homemaker services, and specialized in-home medical support tailored to individual needs.
Do you serve areas outside Coventry?
While based in Coventry, we serve throughout South County and surrounding Rhode Island communities with flexible service coverage.
How are caregivers trained?
All caregivers complete specialized training in patient-centered care, safety protocols, and communication techniques before client assignments.
Are emergency services available?
Yes, we offer emergency response services for urgent care needs outside regular business hours through our on-call team.
What payment options exist?
We accept private pay and work with clients to explore insurance coverage options. Contact our office for detailed billing information.
