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United Local Credit Union is a member-owned and operated financial institution that has been serving the community for over 60 years. Founded in 1953, we are dedicated to providing our members with a comprehensive range of financial services designed to meet their unique needs. Our mission is to provide the highest level of service, while fostering a sense of community and commitment to our members.
Membership
Membership at United Local Credit Union is open to anyone who lives or works in Fresno, Madera, Merced, Kings, or Tulare counties. We also welcome members of local unions affiliated with the Central Labor Council and retail clerks from the same regions. Our membership is designed to be inclusive, making it accessible to a wide range of individuals and families.
Banking Services
As a member of United Local Credit Union, you'll have access to a full range of banking services, including:
- Free checking account with a debit card
- Online banking and mobile banking
- Online loan applications and payments
- Investment services, including IRAs and certificates of deposit
- Home loans, auto loans, and recreational vehicle loans
- Credit cards, including Visa credit cards
- Insurance services, including life and auto insurance
E-Services
We also offer a range of E-Services to make your financial life easier and more convenient. These services include:
- Online account management and bill pay
- Mobile deposit and remote deposit capture
- Card deprivation and stop payments
- Loan payoff quotes and loan applications
- Access to account statements and tax documents
Convenience Banking
At United Local Credit Union, we're committed to providing you with the convenience and flexibility you need to manage your finances effectively. That's why we offer a range of services designed to make your life easier, including:
- Mobile banking and online banking
- Mobile deposit and remote deposit capture
- Online loan applications and payments
- Online bill pay and online account management
- 24/7 access to your account information
Security
At United Local Credit Union, your security and privacy are our top priority. That's why we're committed to protecting your personal and financial information through rigorous security protocols and best practices.
About Us
United Local Credit Union is a federally insured credit union, insured by the National Credit Union Administration (NCUA). Our mission is to serve our members with integrity, honesty, and a commitment to excellence in all that we do.
Overall Experience
The reviews highlight a mix of both positive and negative experiences with the credit union.
Customer Service
Poor Customer Service: Some reviewers had a terrible experience with the customer service, citing rude and unhelpful representatives, such as Toni/Tonya, who refused to transfer them to a manager and even made physical threats. Others mentioned being given rehearsed lines and not being helped with disputes.
Good Customer Service: However, some reviewers praised the friendly and helpful staff, including Callie, who went above and beyond to resolve an issue.
Account and Banking Issues
Account Issues: Several reviewers mentioned issues with their accounts, including debit card problems, overdraft fees, and disputed charges. Some experienced difficulties with mobile pay systems, delayed deposits, and holds on accounts.
Positive Features
Free Life Insurance: One reviewer appreciated the free life insurance offered by the credit union.
Convenience: A few reviewers mentioned the convenience of the credit union's services, including financing options for cars and homes.
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