Empowering Your Dreams, One Loan at a Time.
Your Path to Homeownership Starts Here
Mission Mortgage of Texas, Inc. has been guiding Texans towards homeownership for over 35 years. We are a local team of mortgage experts with a deep understanding of the unique housing market in Texas. We combine that expertise with personalized service and competitive rates to empower you to confidently achieve your dream of homeownership.
Our Expertise
We offer a comprehensive array of mortgage solutions to meet your individual needs, including:
- Conventional loans: Ideal for borrowers with strong credit scores and stable income.
- FHA loans: Perfect for first-time homebuyers or those with lower credit scores.
- VA loans: Exclusively available to eligible veterans and active-duty service members.
- USDA loans: Designed for eligible rural areas, offering competitive interest rates and flexible guidelines.
- Jumbo loans: Financing for high-value properties beyond conventional loan limits.
Tailored Guidance and Support
Our experienced loan officers will work with you to:
- Assess your financial situation and goals
- Find the loan that best suits your needs
- Navigate the application and closing process
- Answer your questions and address any concerns you have
More Than Just a Mortgage
We understand that your mortgage is more than just numbers. It's the key to your home, your sanctuary. That's why we take a holistic approach to mortgage lending, offering:
- Personalized Financial Planning: We can help you assess your financial situation and create a roadmap towards your homeownership goals.
- Convenient Online Services: Apply for your mortgage, track your loan status, and manage your account online with ease.
- Competitive Rates and Fees: We strive to offer competitive rates and transparent fees to ensure affordability and peace of mind.
Why Choose Mission Mortgage?
- Local Expertise: We are rooted in Texas and understand the unique housing landscape of our state.
- Exceptional Service: Our dedicated team is committed to providing you with personalized attention and responsive communication.
- Personalized Solutions: We tailor our approach to your individual needs and financial situation.
- Integrity and Transparency: We maintain the highest ethical standards and offer clear communication throughout the process.
Excellent Service and Professionalism
The majority of the reviews for Mission Mortgage are overwhelmingly positive, with several reviewers giving a perfect 5-star rating. The company's loan officers, including Brian Cisna, Nelleen McCormick, Suzanne Eberts, Trent Jackson, and others, are praised for their professionalism, helpfulness, reliability, and expertise. Many clients express gratitude for the stress-free and efficient mortgage application process.
Negative Experience with Heath Barnes
However, one reviewer, Tim R., had a extremely negative experience with Heath Barnes, the branch manager in Houston, TX. He felt violated by the lack of communication, missed closing dates, and constant requests for additional information. The situation became so frustrating that Mr. R. felt compelled to post this review, despite initially having a positive impression of Heath.
Mixed Feedback
The only other mixed review is from Johnny E., who had a great experience with Trent Jackson but noted that the process was a bit lengthy.
Staff Performance
It's clear that many of Mission Mortgage's loan officers, such as Nelleen McCormick, Suzanne Eberts, and Trent Jackson, have outstanding communication and interpersonal skills. They are praised for explaining the process clearly, being patient, and providing stress-free experiences for their clients.
Disappointment with Heath Barnes
On the other hand, Heath Barnes' poor communication, missed deadlines, and lack of follow-through left one client feeling frustrated and disrespected. This negative experience is a stark contrast to the overwhelmingly positive reviews for other loan officers.
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