Business Details
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Your Trusted Behavioral Health Management Partner
Advantage Behavioral Health is a nonprofit behavioral health administrative management organization founded by Centerstone, the nation's largest nonprofit provider of community-based behavioral healthcare. We specialize in addressing mental health and addiction needs for vulnerable populations through integrated, research-based care solutions. Our partnerships with primary and behavioral health providers enable us to deliver cost-effective services while managing a nationally accredited 24-hour Customer Care and Crisis Call Center. We administer corporate contracting, human resources, quality assurance, and compliance for the Centerstone network.Our strategies focus on expanding prevention services, crisis care, and respite care while leveraging state-of-the-art electronic health records and technology to reduce administrative burdens. We support clinical research, provider training, and best practices to improve clinical outcomes. Our leadership team brings decades of experience in behavioral health, government service, and clinical operations to transform healthcare delivery systems.
Services
Behavioral Health Management
Crisis Call Center
Clinical Research Support
Provider Network Coordination
Quality Improvement Programs
Highlights and features
- We specialize in mental health and addiction services for vulnerable populations with 24/7 crisis support.
- Our integrated care solutions combine behavioral and primary health services through provider partnerships.
- We utilize state-of-the-art electronic health records to streamline care coordination and reduce costs.
- Our leadership team has decades of experience in behavioral health systems transformation.
- We support clinical research and provider training to advance evidence-based practices.
Associations and certifications
- CARF
- JCAHO
- NCQA
Services
Behavioral Health Management
We provide comprehensive administrative management for behavioral health services, integrating care between primary and specialty providers. Our system reduces costs while improving access through evidence-based practices and technology-driven solutions. Our team ensures compliance with quality standards across the Centerstone network.
Crisis Call Center
Our nationally accredited 24/7 Customer Care and Crisis Call Center offers immediate assistance for mental health emergencies. Trained professionals provide intervention guidance, resource referrals, and ongoing support coordination. This service ensures continuous care access for vulnerable populations during critical situations.
Clinical Research Support
We advance behavioral health outcomes through clinical research initiatives that inform best practices. Our team facilitates studies on treatment effectiveness, implements findings into care models, and provides training programs for providers to adopt evidence-based methodologies in their practice.
Provider Network Coordination
Our organization builds and maintains partnerships between behavioral health providers and primary care systems. We develop integrated care pathways, manage contractual relationships, and implement quality metrics to ensure coordinated, cost-effective service delivery across our provider network.
Quality Improvement Programs
We maintain clinical excellence through continuous quality improvement initiatives that monitor treatment outcomes, conduct audits, and implement corrective actions. Our programs ensure compliance with accreditation standards while promoting ongoing enhancement of behavioral health services and patient care experiences.
People
Sherry Harrison
Executive Vice President
With over 30 years in state government and behavioral health leadership, Sherry Harrison directs Advantage's strategic planning, network development, and operational management. She holds MSW and B.S. degrees from University of Tennessee.
Brad Nunn
Chief Clinical Officer
Dr. Brad Nunn oversees clinical operations and provider network performance. A clinical psychologist with degrees from Auburn University, he manages quality initiatives and accreditation compliance for CARF, JCAHO, and NCQA standards.
Kathy Rogers
Director of Quality Improvement
Kathy Rogers leads consumer affairs and quality initiatives, preparing the organization for clinical audits. With an M.S.S.W. from University of Tennessee, she previously managed quality improvement programs for Centerstone's behavioral health services.
Debbie Cagle
Chief Executive Officer
As CEO, Debbie Cagle provides executive leadership with 15+ years in behavioral health managed care. Former COO of ValueOptions of Tennessee, she holds dual certifications in special education and has directed services for over 1.3 million individuals.
Sarah Hirsch
Director of Clinical Care Management
Sarah Hirsch leads clinical staff and care coordination. A doctoral candidate in clinical psychology with degrees from Belmont and Azusa Pacific Universities, she previously managed Centerstone clinics across three Tennessee counties.
Questions
What populations does Advantage Behavioral Health serve?
We specialize in mental health and addiction services for vulnerable populations through integrated care solutions and partnerships with primary care providers.
Do you offer 24/7 crisis support?
Yes, we operate a nationally accredited 24-hour Customer Care and Crisis Call Center for immediate assistance during mental health emergencies.
How do you ensure quality care?
We maintain CARF, JCAHO, and NCQA accreditations while implementing continuous quality improvement programs that monitor outcomes and provider performance.
What technology do you use?
We utilize state-of-the-art electronic health record systems to coordinate care, reduce administrative burdens, and improve communication between providers.
How can providers partner with Advantage?
We develop integrated care pathways and manage contractual relationships for behavioral health providers seeking to join our network of coordinated services.
What research initiatives do you support?
We advance clinical research on treatment effectiveness and provide training programs to implement evidence-based practices across our provider network.
