About Terra Management
Terra Management is Florida's leading provider of community management services for homeowner and condominium associations in the Tampa Bay area. Founded in 2008, we leverage industry expertise and innovative techniques to empower communities and foster genuine resident engagement. We believe in partnership, transparency, and responsiveness to create a vibrant, well-managed community for residents and board members alike.
Our Vision
Our vision is to empower communities to thrive by providing exceptional management services, fostering strong residents relationships, and enhancing the quality of life in the neighborhoods we serve.
Our Values
- Integrity: We operate with transparency and accountability, maintaining the highest ethical standards in all our endeavors.
- Communication: Clear and open communication is the foundation of successful community governance.
- Collaboration: We actively engage stakeholders and work collaboratively to achieve shared goals.
- Professionalism: We maintain a team of highly skilled and experienced professionals who are dedicated to delivering exceptional service.
- Innovation: We embrace technological advancements to simplify processes, streamline workflows, and enhance community engagement.
Our Services
Terra Management offers a comprehensive range of services tailored to the unique needs of each community. Our services include:
- Community Management: Comprehensive day-to-day management, including financial management, governance support, resident communication, and community event planning.
- Commercial Association Management: Specialized services for office buildings, retail centers, and other commercial properties.
- Property Management: Comprehensive care for vacant or under-managed properties.
- Affiliate Services: Partnering with Terra Law Firm, we offer legal guidance and support with specific community issues.
Our Commitment
At Terra Management, we are committed to providing personalized, flexible solutions that meet the unique needs of our clients. We believe in building strong relationships with residents and fostering open communication to create a sense of community and belonging.
Complaints about Billing and Management
Some reviewers had negative experiences with Terra Management's billing and management practices. They reported being billed incorrectly, charged late fees, and receiving poor customer service. One reviewer had a issue with a handyman who caused more damage to their property, and the company defended the handyman's actions.
Praise for Specific Representatives
On the other hand, some reviewers praised specific representatives of Terra Management, such as Shelby Wolfanger, Alexandria Miller, and Yalitza Miranda, for their excellent customer service, prompt responses, and helpfulness. These representatives were able to resolve issues and provide guidance to homeowners.
Common Themes
Some common themes emerged from the reviews, including issues with billing and management, as well as praise for specific representatives who provided excellent customer service.
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