Business Details
Your Trusted Partner for IT Services & Cybersecurity Solutions
LETTERNINE was founded to deliver enterprise-level IT services with the care and flexibility small businesses need. What began in Cleveland has grown into a trusted, hands-on support team serving clients across Ohio and beyond. Over the past two decades, we have stayed committed to fixed pricing, local support, and a human-first approach. Our team is built around real relationships, not rigid workflows. Every technician, engineer, and strategist shares one goal: make IT easier for your business. We are responsive, experienced, and committed to showing up when you need us most.Our clients get honest updates, no jargon, and real access to the people managing their IT. That means less confusion, faster results, and stronger relationships over time. We specialize in proactive, security-first IT services that keep your systems running and your data protected. From managed IT and cloud strategy to disaster recovery and cybersecurity, our local experts provide responsive, no-nonsense support tailored to your business.
Services
Managed IT
Cybersecurity & Compliance
Managed Cloud Services
Backup & Disaster Recovery
IT Consultation
Cybersecurity Assessments
Cloud Strategy
Server Maintenance
Data Protection
Network Security
Highlights and features
- We offer fast, reliable help from local experts with no offshore call centers.
- Our fixed, all-inclusive pricing eliminates hidden fees and unpredictable costs.
- Proactive maintenance prevents downtime before it starts.
- We tailor solutions to align with your business goals, not generic templates.
- No long-term contractswe earn your trust month after month.
What people say
Quick response
Always prompt
No offshore call centers
Proactive maintenance
Fixed pricing
Services
Managed IT
Proactive maintenance and expert support ensure your systems run smoothly, minimizing downtime and disruptions. Our local team continuously monitors and optimizes your infrastructure to prevent issues before they impact operations. Tailored solutions align with your business goals for long-term technological efficiency.
Cybersecurity & Compliance
Comprehensive protection with advanced tools and monitoring safeguards against evolving cyber threats. We implement compliance frameworks tailored to your industry while maintaining operational continuity. Regular audits and staff training reinforce a security-first culture across your organization.
Managed Cloud Services
Scalable, secure cloud solutions boost flexibility, collaboration, and performance across your business. Our experts design hybrid or full-cloud environments optimized for your workflow while ensuring data integrity and accessibility from any location.
Backup & Disaster Recovery
Automated backups and strategic recovery plans protect your data, ensuring business continuity after disasters. We create customized protocols for rapid system restoration while maintaining compliance with industry-specific data retention requirements.
IT Consultation
Initial assessments identify IT environment complexities and potential vulnerabilities. Our consultants develop roadmaps for optimization, aligning technology investments with current operations and future growth objectives through proven best practices.
People
Phil Rodopoulos
Chief Executive Officer
With over 25 years of experience, Phil founded LETTERNINE to combine enterprise-level service with small business care. He specializes in creating customizable IT solutions while maintaining a passion for aviation education.
Peter Rodopoulos
COO
Peter oversees daily operations and client relationships, ensuring efficient service delivery. His background includes management consulting and technology project leadership across multiple industries.
Eric Miller
Chief Commercial Officer
Eric designs technology solutions for clients with over 20 years of experience in IT strategy. He previously served as CIO for an insurance company and holds an MBA from Case Western Reserve University.
Questions
What types of businesses do you work with?
We support small and mid-sized businesses across healthcare, finance, legal, manufacturing, and other technology-dependent industries.
Do you require long-term contracts?
No long-term contracts—we operate on fixed-price, short-term agreements to maintain client flexibility.
What makes your IT support different?
All support comes from local experts with no offshore call centers or scripted responses.
How is pricing structured?
Simple flat-rate pricing includes everything in one monthly payment with no hidden fees.
Do you offer cybersecurity services?
Yes, we provide comprehensive cybersecurity protection with advanced monitoring and compliance frameworks.
