Business Details
24 Years
experience
Luxury Pet Grooming & Lodging in Santa Cruz | The Velvet Coat
Established in 2002, The Velvet Coat has redefined luxury pet care in Santa Cruz County through personalized service and a deep commitment to animal well-being. Our team of experienced professionals combines veterinary expertise with compassionate care to create an environment where pets thrive. We specialize in grooming, lodging, and spa treatments while maintaining a sanctuary-like atmosphere with limited capacity to ensure individual attention. Our facility features 3,000 sq ft of landscaped play areas, ocean-view decks, and luxury bedding that reflect our dedication to comfort.Backed by a 100% satisfaction guarantee, we serve Santa Cruz County with services ranging from hydrotherapy to behavior modification. Our rescue advocacy, including partnerships with local organizations and the US War Dog Association, demonstrates our broader commitment to animal welfare. CEO Shannon's veterinary background ensures all procedures prioritize both safety and enjoyment, making visits stress-free for pets and reassuring for owners.
Services
Pet Grooming
Luxury Boarding
Dog Training
Pet Rehabilitation
Valet Service
Specialty Meals
Behavior Modification
Hydrotherapy
Spa Treatments
Rescue Support
Details
- Year established: 2002
Highlights and features
- We offer personalized care from veterinary-trained professionals since 2002
- Our facility features 3,000 sq ft of landscaped play areas and ocean-view decks
- Hand-drying technique promotes healthier coats and reduces stress for pets
- Complimentary valet service and 24/7 monitoring for guest comfort and safety
- Active supporters of local animal rescue organizations and war dog associations
What people say
Best in quality
Love the Velvet Coat
Thoroughness and gentle attention
Luxury bedding
Stress-free experience
Services
Pet Grooming
Our professional grooming includes bathing, blow-drying, nail trimming, and styling. We use gentle techniques to ensure pet comfort while maintaining coat health. Clients receive personalized attention from experienced groomers with veterinary backgrounds.
Luxury Boarding
Cage-free boarding with luxury bedding, classical music, and 24/7 monitoring. Pets enjoy access to landscaped yards and ocean-view decks. We accommodate special dietary needs and medication requirements for extended stays.
Behavior Modification
Positive reinforcement training focusing on clear communication and reward-based learning. Our programs address obedience issues and socialization needs. Sessions occur in our spacious play areas designed for safe interaction.
Hydrotherapy
Specialized aquatic rehabilitation for mobility improvement and pain management. Our facilities include temperature-controlled pools and underwater treadmills. Sessions are supervised by trained professionals with veterinary oversight.
Spa Treatments
Luxury spa services featuring massages, facials, and pedicures. We offer private glamour photo sessions and dead sea mudpack treatments. All services use pet-safe products in a calming environment.
People
Shannon
CEO & Founder
Veterinary technician with 20+ years experience creating stress-free pet environments. Developed unique hand-drying technique that improves coat health. Oversees daily operations and rescue initiatives.
Questions
What makes The Velvet Coat different from other pet facilities?
We offer cage-free environments with personalized attention, veterinary-trained staff, and luxury amenities like ocean-view decks and classical music.
Do you accommodate special needs pets?
Yes, we provide medication administration, special diets, and mobility assistance with 24/7 monitoring for pets requiring extra care during their stay.
Are grooming prices fixed or variable?
Prices vary based on coat condition and breed requirements. We provide breed-specific pricing upon consultation and offer package deals for regular clients.
How do you ensure pet safety during boarding?
Our facility features secure play areas, constant supervision, and health monitoring. All guests require recent veterinary exams and vaccination records for disease prevention.
Do you offer transportation services?
Yes, we provide complimentary morning valet service for local clients and can arrange pickup/drop-off for additional fees within Santa Cruz County.
