Business Details
50+ Years
experience
Emergency
services
Your Trusted Property Management Partner in Towson, MD
As the first dedicated community property management company in Baltimore, Residential Realty Group (RRG) has specialized in condominium and homeowner association management since 1973. Our 50-year track record demonstrates expertise in navigating Maryland's complex regulatory landscape, with a focus on risk mitigation, cost savings, and proactive problem-solving. Our team maintains industry leadership through continuous education and professional designations including CMCA, AMS, and PCAM.We prioritize fiduciary responsibility, offering transparent accounting platforms with real-time financial access for clients. Our 15+ year average team tenure ensures consistent service delivery, while our 24/7 emergency response demonstrates commitment to community needs. We differentiate through personalized service packages tailored to property types ranging from high-rise condos to master associations, supported by proprietary technology for streamlined operations.
Services
Property Management
HOA Management
Condominium Management
Financial Accounting
Maintenance Services
Details
- Year established: 1973
Highlights and features
- 45+ years managing Maryland condominium and HOA properties
- Transparent accounting platform with real-time financial access
- Proactive maintenance approach preventing 78% of potential issues
- Team maintains 15+ year average industry experience
- 24/7 emergency response service available
Associations and certifications
- CMCA
- AMS
- PCAM
- MHIC
- CGP
What people say
Transformed HOA operations
Transparent accounting platform
Rapid response maintenance
Proactive problem-solving
24/7 availability
Services
Property Management
Our comprehensive property management services cover maintenance operations, financial accounting, and regulatory compliance for residential and commercial properties. We implement proactive maintenance schedules to prevent issues while maintaining transparent financial reporting systems. Our team specializes in managing diverse property types including high-rise condominiums, townhouse associations, and commercial developments.
HOA Management
We provide tailored homeowner association management with transparent accounting platforms and responsive maintenance services. Our team educates boards on community living requirements while implementing customized solutions for landscaping, snow removal, and facility maintenance. Our 45-year experience ensures compliance with evolving Maryland regulations.
Condominium Management
Specialized condominium management services include emergency response, financial accounting, and vendor coordination. We facilitate architectural reviews, contract negotiations, and community development planning. Our proprietary technology enables real-time financial tracking and maintenance request management for residents.
Financial Accounting
Our financial accounting services offer online transaction tracking, budget preparation, and audit coordination. The system provides boards with real-time financial access for bill approvals and expenditure monitoring. We ensure compliance with accounting standards while simplifying fee collection and financial reporting processes.
Maintenance Services
We coordinate comprehensive maintenance services including landscaping, snow removal, and emergency repairs. Our team manages vendor relationships for building systems maintenance while implementing preventive maintenance schedules. The service includes 24/7 emergency response for urgent repair needs across managed properties.
People
Joan Magill
Founder, Broker
Visionary entrepreneur with 40+ years experience creating niche businesses. Co-author of national bestseller and industry leader in community association management since the 1970s.
Jodi Baumel
Controller, Executive Vice President
30+ year RRG veteran who developed accounting systems managing thousands of accounts. Ensures precise financial operations with monthly balanced books and customized financial reporting solutions for properties.
Charlene Morazzani
Executive Vice President
25+ year company veteran transitioning from mail clerk to New Development Division leader. Specializes in educating developers and new homeowners about community living requirements and association management best practices.
Questions
What property types do you manage?
We manage all common interest properties including mid-rise condos, townhouse HOAs, master associations, commercial condominiums, and active adult communities.
Do you offer 24/7 emergency services?
Yes, our emergency response team operates 24/7 for urgent maintenance issues like leaks, electrical problems, and safety concerns.
How do you handle financial reporting?
We provide real-time online financial access with monthly reports, budget preparation, and audit coordination through our transparent accounting platform.
What areas do you serve?
We specialize in Maryland properties with primary service areas including Baltimore, Towson, and surrounding counties.
Can owners request specific vendors?
We facilitate vendor selection while maintaining quality standards, handling everything from landscaping to building repairs through pre-vetted professionals.
