Business Details
Your Trusted Mercedes-Benz Dealership in Springfield, MO
Elite Automotive Group in Springfield, MO has built its reputation on delivering exceptional customer experiences through a combination of premium vehicle offerings, expert service, and community engagement. Our team of seasoned professionals is dedicated to meeting the diverse needs of automotive buyers and owners, providing access to new and pre-owned Mercedes-Benz vehicles alongside comprehensive service and parts solutions. With a focus on transparency and personalized attention, we maintain a state-of-the-art facility featuring OEM-certified technicians, a well-stocked parts department, and amenities designed to enhance the customer experience.Our commitment extends beyond transactions, demonstrated through philanthropic efforts supporting local causes and organizations. By combining luxury automotive expertise with a customer-first approach, we aim to exceed expectations at every interaction while maintaining our position as a trusted regional dealership.
Services
New Vehicle Sales
Pre-Owned Sales
Service Center
Parts Department
Certified Pre-Owned
Highlights and features
- Our factory-trained technicians use OEM parts for Mercedes-Benz service and repairs
- Complimentary amenities including Wi-Fi, refreshments, and comfortable waiting areas
- Community involvement through local charity partnerships and youth program support
- Transparent pricing with online trade-in valuation and financing options
- 20+ years of combined experience among senior sales and service leadership team
What people say
Exceptional service
Knowledgeable staff
Great selection
Comfortable waiting area
Prompt repairs
Services
New Vehicle Sales
Elite Automotive Group offers the latest Mercedes-Benz models including luxury sedans, SUVs, and electric vehicles. Our inventory features 2025 models like the EQS, GLE, and C-Class with multiple trim options. Sales specialists provide personalized walkthroughs and financing solutions tailored to individual budgets. Test drives allow customers to experience Mercedes-Benz technology and performance firsthand while our online tools enable remote trade-in valuations and credit applications.
Pre-Owned Sales
Our pre-owned inventory includes certified and non-certified vehicles from Mercedes-Benz and other luxury brands. Each certified pre-owned vehicle undergoes rigorous inspection meeting factory standards. We offer transparent pricing with detailed vehicle history reports and provide financing options for various credit profiles. The CarFinder service helps locate specific models not currently in stock while our trade-in program accepts all brands for value assessment.
Service Center
Factory-certified technicians perform maintenance and repairs using genuine Mercedes-Benz parts. Services range from routine oil changes to complex engine diagnostics and collision repairs. The facility offers complimentary multi-point inspections, tire rotations, and shuttle service. Specialized equipment ensures proper calibration of advanced driver-assistance systems while maintaining factory warranties. Service advisors coordinate appointments and explain technical details in accessible terms.
Parts Department
We supply genuine Mercedes-Benz parts for all model years through our parts department. Inventory includes maintenance items like filters and brake components alongside performance parts. Technicians can order specialized components with expedited shipping options. The department supports both in-house service appointments and direct customer purchases for DIY maintenance. Parts specialists verify compatibility with specific vehicle VINs to ensure proper fitment.
Certified Pre-Owned
Our Certified Pre-Owned program features late-model Mercedes-Benz vehicles that pass 160+ point inspections. Each CPO vehicle receives reconditioning to factory specifications with remaining factory warranties. Benefits include 24/7 roadside assistance, complimentary maintenance plans, and special financing rates. The program offers price advantages over new models while maintaining luxury standards through documented service history and ownership protections.
People
Eric Shoemaker
General Manager
With over 15 years in automotive management, Eric leads dealership operations focusing on customer satisfaction and team development. He oversees sales, service, and parts departments while maintaining community partnerships.
Jason J. Holland
Mercedes Service Manager
Certified Mercedes-Benz technician with 12 years' experience, Jason manages service operations ensuring factory standards. He coordinates technician training programs and implements quality control measures for repair work.
Adam Dorland
New Sales Director
Automotive sales professional with decade-long Mercedes-Benz experience. Adam leads new vehicle sales strategies, focusing on customer education and transparent pricing negotiations.
Andrew Snyder
Used Sales Director
Specializing in pre-owned luxury vehicles, Andrew manages inventory acquisition and pricing strategies. He develops programs for customer trade-in evaluations and certified pre-owned vehicle preparation.
Jason Ulven
Parts Director
Automotive parts specialist with 18 years' experience managing inventory systems. Jason oversees parts procurement, warranty claims processing, and customer service for both in-house and external clients.
Questions
What are Elite Automotive Group's business hours?
Showroom open Mon-Sat 8am-6pm, closed Sundays. Service department follows same hours with Saturday closing at 4:30pm.
Can I trade in my non-Mercedes vehicle?
Yes, we accept all brands for trade-in valuation through our online tool or in-person appraisal process.
Do you offer financing for all credit types?
Our finance team works with various credit profiles to find suitable vehicle financing solutions.
Are service appointments required?
While walk-ins are welcome, appointments ensure dedicated time slots and faster service completion.
What if you don't have my desired vehicle?
Our CarFinder service locates specific models and we can notify you when matching inventory arrives.
Do vehicles come with warranties?
New vehicles have manufacturer warranties, certified pre-owned vehicles receive extended coverage.
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