Business Details
Emergency
services
Trusted 24/7 Restoration Services in New Orleans
SERVPRO of New Orleans Uptown & Mid-City has served the community through numerous natural disasters, offering 24/7 emergency restoration services. Our team of highly trained technicians holds IICRC certifications and undergoes continuous corporate training to ensure expertise in property damage restoration. We specialize in addressing fire, water, mold, and storm damage, providing rapid response and comprehensive solutions for residential and commercial properties.Backed by national contracts with insurance companies and property management firms, we maintain a strict 1-4-8 response protocol to exceed industry standards. Our commitment to hard work, proper training, and exceptional customer service reflects our deep connection to the local community and its residents.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Restoration
Commercial Cleaning
Biohazard Cleanup
Carpet Cleaning
Roof Tarping
Sewage Cleanup
Document Restoration
Highlights and features
- We provide 24/7 emergency restoration services for all property damage types.
- Our technicians hold IICRC certifications and undergo continuous corporate training.
- We maintain national contracts with insurance companies for streamlined claims processing.
- Our 1-4-8 response protocol ensures faster on-site arrival and work scoping.
- We combine local community knowledge with nationwide franchise resources.
Associations and certifications
- IICRC
What people say
Excellent service
Quick response
Professional crew
Stress-free process
Thorough cleanup
Services
Water Damage
Our water damage restoration service addresses all types of water intrusion, from burst pipes to flood damage. Using industrial-grade equipment, we extract water, dry structures, and prevent mold growth. Customers praise our rapid response and ability to restore properties to pre-loss condition.
Fire Damage
We specialize in fire and smoke damage restoration, including soot removal, odor elimination, and structural repairs. Our technicians use specialized cleaning agents and air filtration systems. Clients highlight our thoroughness in restoring properties after both large and small fires.
Mold Remediation
Our mold remediation service includes inspection, containment, removal, and prevention. We follow strict safety protocols for mold spore elimination. Customers appreciate our expertise in handling hidden mold issues and preventing recurrence in residential and commercial spaces.
Storm Restoration
We provide emergency storm damage services including roof tarping, board-up, and structural repairs. Our team handles hurricane and severe weather impacts. Clients value our 24/7 availability and ability to manage large-scale commercial storm damage efficiently.
Commercial Cleaning
Our commercial cleaning services address disaster recovery for businesses, including biohazard cleanup and virus decontamination. We minimize downtime with rapid response. Customers emphasize our professionalism in restoring office spaces while accommodating business continuity needs.
People
William R. Love Jr.
Owner
Co-owner with extensive experience in disaster restoration management. Focuses on operational excellence and community relations. Committed to maintaining high service standards through continuous staff training and equipment upgrades.
Taylor R. Rosson
Owner
Co-owner specializing in business development and client relations. Ensures seamless communication with insurance partners. Prioritizes customer satisfaction through transparent processes and timely service delivery.
Jim A. Metteauer
Owner
Co-owner overseeing technical operations and staff certification. Maintains compliance with industry standards. Focuses on deploying advanced restoration techniques while ensuring crew safety and efficiency.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, storm, and sewage damage restoration for residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency services with a guaranteed 1-hour call response and 4-hour on-site arrival.
Do you work with insurance companies?
We have national contracts with major insurance providers and handle claims processing directly for your convenience.
How quickly can you respond to a disaster?
Our 1-4-8 protocol ensures call response within 1 hour, on-site arrival within 4 hours, and work scoping within 8 hours.
What areas do you serve?
We serve New Orleans, Metairie, Central City, Garden District, Mid-City, Uptown/Carrollton, and West Riverside.
Are your technicians certified?
All technicians hold IICRC certifications and receive ongoing training at SERVPRO's corporate facility.
