Find Your Home with Us - We Handle the Rest!
Dedicated to Finding You a Comfortable Home
At SMS Property Management, we're passionate about connecting individuals and families with the perfect rental properties in Fort Wayne and Bluffton. With a diverse portfolio of homes and apartments, we have something for everyone.
Our Expertise
Our experienced team understands the local market and knows how to match tenants with properties that meet their needs and preferences. We take pride in:
- Thorough screening process: Ensuring tenants are financially stable, responsible, and reliable.
- Comprehensive property listings: Providing detailed descriptions and high-quality photos to help renters make an informed decision.
- Responsive communication: Promptly addressing inquiries, maintenance requests and tenant concerns.
- Flexible leasing options: Offering diverse lease terms to cater to individual needs and preferences.
1. Property Management
- Comprehensive rent collection and payment handling
- Tenant screening and selection
- Routine property inspections and maintenance
- Responsive repairs and emergency handling
- Detailed reporting and communication
2. Tenant Placement
- Personalized screening and matching process
- Marketing listing on major platforms
- Showing properties to prospective tenants
- Coordinating tenant move-in and lease signing
3. Maintenance and Repairs
- Responsive management of maintenance requests
- Connection with reliable contractors
- Cost-effective solutions to ensure your home stays in excellent condition
4. Tenant Support
- Online tenant portal for rent payments and communication
- Responsive tenant communication and troubleshooting
- Clear and consistent lease terms and expectations
More Than Just Renting
At SMS Property Management, we believe in creating a positive and fulfilling rental experience for both tenants and homeowners. We strive to:
- Build strong tenant-landlord relationships
- Maintain clear and open communication
- Ensure a safe and comfortable living environment
Contact us today and let us help you find your perfect home in Fort Wayne or Bluffton!
Problems with Communication
Several reviewers have expressed frustration with the lack of communication from SMS Property Management. Erica Sprague and A. B. both mentioned that they never received any properties or information despite contacting the company.
Property Condition and Maintenance
Many reviewers have reported issues with the condition of the properties and the lack of proper maintenance. A. B. mentioned that the floor in their bathroom is rotting away, while Anabel Conrad reported that the company only does quick fixes and does not take care of the properties. Chasiti Crouse described the state of their home as a "disaster" due to the company's lack of action in addressing issues, and DeVona Lahrman reported that the home is full of pests and black mold.
Eviction and Unfair Practices
Several reviewers have reported experiencing unfair treatment from the company, including eviction without proper notification, lack of maintenance, and refusal to address issues. DeVona Lahrman reported that the company refused to join a pre-eviction program and instead sought eviction, while Jerri Dissinger mentioned that the company wrongfully evicted them and continues to bring up the issue.
Positive Reviews
On the other hand, a few reviewers have reported positive experiences with SMS Property Management. Lizzy Rose and Megan Stone mentioned that they have never had any issues with the company and would recommend them to others. Gina Hughes and Cynthia S. praised the company's staff and maintenance services.
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