Top Care and Quality = Happy Clients
Burlingame Pet Grooming Salon is where love for pets meets cutting-edge grooming techniques. We've been providing exceptional grooming services for Burlingame pets and beyond for many years. Our team of experienced groomers are passionate about giving your furry friend the royal treatment.
Compassionate and Experienced Groomers
Our groomers are more than just skilled professionals; they're passionate pet lovers. Each stylist has a minimum of two years of experience grooming all breeds of dogs and cats, and many have worked with senior and special needs pets. We understand that each pet is unique, and we tailor our approach to their individual needs and personalities.
A Stress-Free and Positive Environment
At Pawsitively Groomed, we focus on creating a calm and comfortable environment for both you and your pet. We use gentle and calming techniques to ensure your furry friend feels safe and relaxed during their grooming session. We also take every precaution to ensure their safety and comfort.
Customizable Grooming Packages
We offer a variety of grooming packages to suit your pet's needs and budget. Our packages include:
- Basic Bath & Brush: A gentle bath, nail trimming, ear cleaning, and brush out.
- T-Up: A relaxing bath, nail trimming, face and paw grooming.
- Haircut Package: A comprehensive grooming experience including bathing, nail clipping, de-matting, and a stylish haircut.
- VIP Package: The ultimate grooming experience with bathing, facial treatments, teeth brushing, and more.
More Than Just Grooming
We believe grooming is about more than just physical care. It's about enhancing your pet's overall well-being. Our groomers can identify potential health issues like parasites, skin problems, or illness. We can also provide basic first aid and advice on grooming your pet at home.
Join the Pawsitively Groomed Family
Schedule an appointment today and let us give your pet the loving and professional care they deserve. We can't wait to meet you and your furry companion!
General Impression
Pawsitively Groomed Pet Salon has received an overwhelmingly positive response from customers, with most reviewers giving it a 5-star rating. The salon's staff is praised for their friendly and professional manner, with many customers expressing gratitude for the care and attention given to their pets.
Services and Quality of Work
Many reviewers have mentioned the excellent quality of work provided by the salon's groomers. Customers have praised the attention to detail, the thoroughness of the grooming process, and the excellent condition of their pets after leaving the salon. Some reviewers have specified that their pets were groomed "superbly, " "exactly how they wanted them to look, " and that they "smell good too."
Loyalty and Customer Service
Pawsitively Groomed Pet Salon has also received praise for its customer service. Reviewers have mentioned that the salon is accessible and accommodating, with some customers specifically noting that the staff is friendly and quick to respond to phone calls and messages. Many reviewers have stated that they will continue to take their pets to the salon, citing the excellent service and quality of work.
Negative Reviews
Two reviewers have given the salon a 1-star rating. The first reviewer, Massiel Schweighofer, expressed disappointment with the salon's staff, stating that the receptionist was irritated by their dog's barking. The second reviewer, Farbod Farhangmehr, described their experience as "WORST CUSTOMER SERVICE EVER, " stating that the staff was rude and unprofessional.
Common Issues
One reviewer, Mikeghez, mentioned that the salon quoted a higher price than expected for a wash and haircut, causing some inconvenience. However, this issue was isolated and did not seem to be a major concern for the majority of reviewers.
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