Where every pup feels at home
At High Tail Hotel, we're more than just a dog hotel, we're a home away from home for your furry friend. Our story began with a simple idea - to create a safe and fun place where dogs could thrive, feel loved, and have fun. Our founders, Victoria and Alan, drew inspiration from their own experiences as dog owners and pet sitters. They wanted to create a unique daycare and boarding facility that would cater to dogs of all shapes and sizes, providing a nurturing environment that's both entertaining and educational.
Our Story
Our journey began in 2008 when Victoria and Alan decided to combine their passion for dogs with their expertise in pet sitting. They wanted to create a facility that would provide a safe and fun environment for dogs, where they could socialize, play, and learn. Today, High Tail Hotel is a certified California Green Business, proud to offer a unique boarding and daycare experience that's unparalleled in the San Francisco Bay Area.
Our Values
At High Tail Hotel, we believe in three core fundamentals that have allowed us to thrive over the years: Health, Family, and Love. We believe that good health is essential for a happy and fulfilling life, which is why our highly trained staff works tirelessly to keep each pup engaged, both physically and mentally. We want to be thought of as an extension of your family, trusted to care for your dog as if they were our own. And, most importantly, we believe that love is the greatest ingredient in providing the best care and most fun for your dog during their stay with us.
Our Staff
Our team is an intimate family of animal lovers who are passionate about providing exceptional care for your dog. From our founders to our staff members, everyone at High Tail Hotel shares a deep love and respect for dogs. We believe in building close relationships with each pup, understanding their unique personalities, and catering to their individual needs.
Services
At High Tail Hotel, we offer a range of services designed to provide a unique and enjoyable experience for your dog. Our daycare services are tailored to provide socialization, exercise, and mental stimulation, while our boarding facilities are designed to provide a comfortable and relaxing environment for your dog to rest and recharge. We also offer additional services, including Play Time, Nap Time, and Bed Time, to ensure your dog feels safe, loved, and entertained throughout their stay.
Overview of High Tail Hotel
General Impressions
High Tail Hotel is a highly praised dog daycare and boarding facility, with 15 reviewers giving it a 5-star rating. The common thread among the reviews is the exceptional care and attention provided by the staff, making it a trustworthy and reliable option for pet owners.
Staff and Care
The staff at High Tail Hotel are consistently described as friendly, caring, and professional. Reviewers appreciate the attention to detail and the effort made to provide a safe and fun environment for their pets.
Facilities and Amenities
The facility is described as a "hotel" for dogs, with amenities such as couches, beds, a kitchen, outdoor play area, and pool. This setup allows dogs to feel comfortable and relaxed, making it an ideal spot for daycare and boarding.
Personal Experiences
Many reviewers have been using High Tail Hotel for years, with some even having their dogs attend daycare and boarding for over 7 years. The staff's ability to cater to individual needs and provide personalized attention has earned them a loyal customer base.
Unique Touches
Some reviewers have experienced exceptional service, such as being reminded about vaccination appointments or receiving urgent care when needed. These small gestures have earned High Tail Hotel a reputation for going above and beyond.
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