Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Pet Care
Ark Veterinary Hospital & Urgent Care is a family-oriented veterinary practice established in 2018 in Henrietta, NY. Our mission focuses on strengthening the human-animal bond through compassionate, individualized urgent care for pets in the Rochester community. With a team of experienced veterinarians and staff, we provide high-quality preventative, diagnostic, surgical, and emergency services for dogs, cats, and exotic pets. Our facility combines advanced medical technology with personalized attention to ensure pets receive timely, effective treatment.We actively collaborate with local animal shelters to offer spay/neuter services and community outreach programs. Our commitment to excellence is reflected in our 24/7 urgent care availability, transparent pricing, and emphasis on client education through resources like our PetDesk app. We prioritize patient comfort, ethical standards, and continuous professional development to maintain our position as a trusted healthcare provider for pets at every life stage.
Services
Preventative Care
Diagnostic Care
Pet Surgery
Dental Care
Laser Therapy
Senior Pet Care
Exotic Pet Care
Details
- Year established: 2018
Highlights and features
- We offer 24/7 urgent care for pets in critical condition
- Our team includes specialists in exotic animal care
- We utilize advanced diagnostic tools like digital radiology
- We provide personalized preventative care plans for senior pets
- Our staff has over 20 years combined experience in veterinary medicine
What people say
Compassionate staff
Excellent care
Knowledgeable team
Prompt treatment
Empathetic support
Services
Preventative Care
Our preventative care programs include routine exams, vaccinations, parasite control, and nutrition counseling. We create customized wellness plans for pets at every life stage, from puppies/kittens to senior animals. Our bi-annual checkups for exotic pets help detect early signs of illness before they become serious health threats.
Diagnostic Care
We offer advanced diagnostic capabilities including digital radiology, in-house lab testing, and ultrasound imaging. Our FAST/TFAST scanning technology enables rapid assessment of internal injuries during emergencies. These tools help us quickly identify conditions like fractures, organ abnormalities, and fluid accumulation in critical cases.
Pet Surgery
Our surgical services range from routine spay/neuter procedures to complex orthopedic and soft tissue surgeries. We employ modern anesthetic protocols and post-operative pain management techniques. Specialized procedures include foreign body removal, gastrointestinal surgery, and emergency C-sections for breeding animals.
Dental Care
We provide comprehensive dental services including professional cleanings, extractions, and periodontal treatment. Our annual dental exams help prevent tooth decay and gum disease that can lead to systemic health issues. We educate owners on home care techniques to maintain optimal oral health between visits.
Laser Therapy
Therapeutic laser treatments reduce inflammation and accelerate healing for conditions like arthritis and wounds. This non-invasive option offers pain relief without medication side effects. We use it for post-surgical recovery and chronic condition management in dogs, cats, and exotic pets.
People
Dr. Christina Seidel
Owner/Veterinarian
Dr. Seidel founded Ark Veterinary Hospital after years of experience in multiple animal hospitals. She specializes in exotic pet care and urgent medicine while leading our team with a commitment to community service and animal welfare programs.
Dr. Sandy Marky
Veterinarian
Dr. Marky brings extensive experience in urgent care medicine to our team. She focuses on compassionate treatment for critical cases while maintaining clear communication with pet owners about diagnosis and treatment options.
Dr. Amie Rennie
Veterinarian
Dr. Rennie specializes in diagnostic imaging and internal medicine. Her expertise in interpreting complex medical cases helps ensure accurate diagnoses and effective treatment plans for our patients.
Jordan DeSalvo
Practice Manager
Jordan oversees daily operations while pursuing her LVT certification. With a background in animal care since childhood, she focuses on improving patient outcomes and client satisfaction through efficient hospital management.
Sarah
Assistant Practice Manager & LVT
Sarah combines her urgent care experience with veterinary technology expertise. She graduated from Alfred State College and specializes in emergency animal treatment while managing staff training programs.
Questions
What urgent care services do you offer?
We provide 24/7 emergency treatment for pets with trauma, poisoning, breathing difficulties, and other life-threatening conditions. Our urgent care includes diagnostics, stabilization, and critical care monitoring.
Do you treat exotic pets?
Yes, we're one of the few urgent care centers in the area offering medical services for exotic animals including birds, reptiles, and small mammals like rabbits and guinea pigs.
What payment options are available?
We accept credit/debit cards, cash, Apple Pay, CareCredit financing, and Scratchpay payment plans. Full payment is required at the time of service.
How do I schedule an appointment?
Call us directly at 585-487-8700 for same-day appointments. We require a 2-hour cancellation notice to maintain our urgent care availability for all patients.
What preventative care services do you recommend?
We suggest annual exams for adult pets, bi-annual checkups for seniors and exotics, and puppy/kitten series at 8, 12, and 16 weeks with vaccinations and parasite prevention.
