Business Details
Emergency
services
Your Trusted Veterinarian in Spencerport, NY
Erie Canal Animal Hospital is a full-service veterinary practice serving Spencerport, NY, and surrounding areas. Founded by Doctors Heidi Wendel and Dean Snyder, our hospital combines decades of veterinary expertise with a commitment to compassionate care. We offer comprehensive medical, surgical, and dental services for dogs and cats, including emergency treatment during regular business hours. Our team prioritizes patient comfort and client education, maintaining a kid-friendly, low-stress environment.With advanced diagnostic tools and preventive care programs, we address both routine wellness needs and complex health issues. Our staff includes licensed veterinary technicians and assistants trained in fear-free handling techniques. We emphasize transparent communication and personalized treatment plans tailored to each pet's unique needs. The hospital's Spencerport location provides convenient access to high-quality veterinary care for local pet owners.
Services
General Practice
Emergency Care
Dental Care
Surgery
Vaccinations
Wellness Exams
Nutritional Counseling
Microchipping
Parasite Prevention
Senior Care
Highlights and features
- We offer 7-day emergency veterinary care during regular business hours
- Our team includes Fear Free Certified technicians for stress-free pet handling
- We provide comprehensive dental care including digital radiography
- Our doctors have decades of combined experience in small animal medicine
- We maintain a kid-friendly, low-stress environment for patient comfort
What people say
Professional and personable
Gentle with pets
Compassionate care
Patient and compassionate
Thorough and informative
Services
Emergency Care
Our veterinary team provides emergency care for dogs and cats during regular business hours. We handle critical cases including poisoning, trauma, and acute illnesses. The hospital maintains emergency equipment and trained personnel to stabilize patients before advanced treatment.
Dental Care
We offer comprehensive dental services including cleanings, extractions, and digital radiography. Our technicians use specialized tools for periodontal disease prevention and treatment. Regular dental checkups help maintain your pet's overall health and prevent systemic infections.
Wellness Exams
Routine wellness exams include physical assessments, vaccination updates, and preventive care planning. Our doctors perform age-specific screenings for early disease detection. These visits help establish baseline health metrics and address potential concerns proactively.
Surgery
The hospital performs soft tissue surgeries including spays, neuters, and mass removals. Our surgical suite features modern anesthetic monitoring equipment. Pre-operative bloodwork and post-operative care ensure patient safety during procedures.
Vaccinations
We administer core and lifestyle-based vaccines to protect against common diseases. Our vaccination protocols follow AAHA guidelines and consider each pet's age, health status, and exposure risks. Vaccine records are maintained for boarding and travel requirements.
People
Dr. Heidi Wendel
Veterinarian
Dr. Heidi Wendel co-founded Erie Canal Animal Hospital with over 15 years of veterinary experience. She specializes in small animal medicine and preventive care, emphasizing client education and compassionate treatment approaches for pets in Spencerport.
Dr. Dean Snyder
Veterinarian
Dr. Dean Snyder brings extensive surgical expertise to Erie Canal Animal Hospital. With a focus on advanced treatment options, he works closely with pet owners to develop comprehensive care plans while maintaining the hospital's commitment to medical excellence.
Jamie
Practice Manager
Jamie, a Licensed Veterinary Technician since 2007, manages daily hospital operations. Her focus on customer service and patient care ensures smooth clinic functioning while maintaining high standards of veterinary practice management.
Brittany Heagerty
Lead Veterinary Technician
Lead Technician Brittany Heagerty specializes in patient care and client education. With experience in multiple veterinary roles, she provides technical expertise while ensuring pet owners understand treatment plans and home care requirements.
Irene Haines
Veterinary Technician
Fear Free Certified Technician Irene Haines excels in surgical assistance and venipuncture. She combines technical skills with gentle handling techniques to minimize stress during procedures, contributing to the hospital's low-stress environment philosophy.
Questions
What veterinary services do you offer?
We provide comprehensive care including wellness exams, vaccinations, dental care, surgery, and emergency treatment during regular hours for dogs and cats.
Are you open for emergencies after hours?
We recommend contacting Rochester Emergency Veterinary Services or other 24-hour facilities listed on our website for after-hours emergencies.
What pets do you treat?
Our veterinarians specialize in caring for dogs and cats, providing species-specific medical attention and treatment plans.
How do I schedule an appointment?
Call our office during business hours to schedule appointments. We accommodate urgent cases and offer Saturday hours for convenience.
Do you offer online services?
Yes, we provide online prescription refills through our pharmacy portal and downloadable patient forms for new clients.
What makes your hospital different?
Our Fear Free Certified staff, low-stress environment, and experienced veterinary team provide personalized care focused on both pet and owner needs.
