Business Details
50+ Years
experience
Your Trusted Financial Partner in Salem, VA
Kemba Roanoke Federal Credit Union Roanoke Federal Credit Union has been dedicated to empowering members with personalized financial solutions since 1935. As a not-for-profit cooperative, we prioritize member needs over profits, offering competitive savings rates, low-cost loans, and comprehensive financial education resources. Our services include share savings accounts, money market accounts, vehicle loans, home equity loans, credit cards, and youth savings programs, all designed to foster long-term financial security. With branches in Salem and Lynchburg, Virginia, and a robust online banking platform, we provide 24/7 access to manage accounts securely.Our commitment to community extends to financial literacy initiatives and flexible account options that adapt to diverse life stages. By maintaining federal insurance and adhering to strict compliance standards, we ensure member assets remain protected and accessible. Our team of lending specialists offers tailored guidance to help members achieve homeownership, vehicle ownership, and debt management goals efficiently.
Services
Savings Accounts
Vehicle Loans
Home Loans
Credit Cards
Personal Loans
Online Banking
Youth Accounts
Mortgage Services
Shared Branching
Financial Education
Details
- Year established: 1935
Highlights and features
- We offer federally insured accounts with $250,000 protection through NCUA.
- Our not-for-profit structure guarantees lower fees and better rates than traditional banks.
- 24/7 online and mobile banking with free bill payment and eStatement services.
- Personalized loan consultations with specialists in vehicle, home, and personal financing.
- Financial education resources to help members achieve long-term savings goals.
Associations and certifications
- National Credit Union Administration (NCUA)
Services
Vehicle Loans
Kemba Roanoke Federal Credit Union Roanoke Federal Credit Union offers competitive vehicle loans for new and used car purchases, refinancing options, and title loans. Members benefit from the 'Beat The Rate' program that reduces existing loan rates by 2% while maintaining payment terms. Online pre-approval helps shoppers negotiate better dealership deals on vehicles and insurance products.
Savings Accounts
We provide multiple savings solutions including share accounts, money market accounts, and custodial youth accounts. Features include dividend earnings, no minimum balance requirements for basic accounts, and sub-account options for goal-specific savings. All accounts offer free online and mobile banking access with nationwide shared branching capabilities for convenient transactions.
Home Loans
Our home loan services cover purchase mortgages, refinancing, and home equity loans with competitive rates starting at 5.99% APR. The First Mortgage Team partners with Credit Union Mortgage Association to provide specialized guidance. Online tools allow members to check current rates, obtain pre-approvals, and explore mortgage options 24/7.
Online Banking
24/7 digital banking platform enables account management, bill payments, and financial tracking. Features include secure login with SSL encryption, mobile app access, eStatements, and Zelle integration for instant transfers. Members can also access shared branches and ATMs nationwide while maintaining strict account security protocols.
Personal Loans
Flexible personal signature loans start at 10.55% APR with terms accommodating various credit profiles. These unsecured loans suit debt consolidation, emergency expenses, or special purchases. The application process includes personalized consultations to determine optimal loan structures while maintaining responsible lending practices.
Questions
What are the membership requirements for Kemba Roanoke Federal Credit Union Roanoke Federal Credit Union Roanoke Federal Credit Union?
Membership requires living in Virginia, being related to an existing member, or working for one of our Select Employee Groups. Virginia residents can join through the free Virginia Consumer Council partnership.
Can I access my accounts outside of branch hours?
Yes, our online and mobile banking platforms provide 24/7 account access for transactions, bill payments, and financial management from any location.
What loan options are available for vehicle financing?
We offer new/used vehicle loans, title loans, and refinancing with our 'Beat The Rate' program that reduces existing rates by 2% while maintaining original loan terms.
Are my savings federally insured?
Yes, all deposits are federally insured up to $250,000 by the National Credit Union Administration (NCUA), a U.S. government-backed insurance program.
How do I report a lost or stolen debit/credit card?
Call 800-472-3272 for lost debit cards or 855-553-1026 for stolen credit cards. These dedicated lines operate 24/7 for immediate card deactivation and replacement.
