Business Details
50 Years
experience
Your Trusted Partner for Financial Solutions in Roanoke, VA
Since 1976, we have been a trusted financial institution dedicated to helping our members achieve their financial goals. Our mission focuses on meeting the credit and savings needs of consumers, particularly those of modest means, by offering accessible financial services and educational resources. We promote thrift through diverse savings programs, including Christmas and Vacation Clubs, designed to help members save for special occasions. Our commitment to personalized service ensures members receive tailored guidance to build financial stability. As a member-owned cooperative, we prioritize our community's long-term financial well-being over profit.Our team of experienced professionals provides transparent, ethical financial solutions, including loan preparation and savings strategies. We continuously adapt to meet evolving member needs while maintaining the core values that have defined us for decades. Our affiliation with the Carilion Clinic family reinforces our dedication to serving healthcare professionals and their communities. Through decades of service, we have established ourselves as a reliable partner in financial growth and security. Our updated name, CRCH Employee Federal Credit Union, reflects our ongoing commitment to innovative, member-centric banking.
Services
Savings Accounts
Loan Services
Financial Education
Membership Services
Discount Movie Tickets
Details
- Year established: 1976
Highlights and features
- We've served Carilion Clinic employees since 1976 with tailored financial solutions
- Specialized savings programs for holiday and vacation planning
- Focused on serving individuals of modest financial means
- Provide financial education resources for long-term stability
- Offer personalized loan preparation services for future homeowners
Services
Savings Programs
We offer specialized savings solutions including Christmas and Vacation Clubs to help members systematically save for specific goals. Our programs promote financial discipline through regular contributions and member education. These accounts provide secure, interest-bearing options for short-term savings targets while fostering long-term financial habits.
Loan Services
Our loan preparation services help members build creditworthiness for future homeownership. We provide financial counseling to improve loan eligibility and connect members with appropriate lending resources. Our approach focuses on responsible borrowing and debt management strategies tailored to individual financial situations.
Financial Education
We deliver personalized financial literacy resources covering budgeting, savings strategies, and credit building. Our educational programs empower members to make informed financial decisions through one-on-one consultations and informational materials. This service emphasizes practical skills for achieving both immediate and long-term financial objectives.
Membership Services
We provide comprehensive onboarding and ongoing support for Carilion Clinic employees and their families. Our services include account management assistance, financial product guidance, and personalized service appointments. Membership benefits extend to exclusive offers like discounted entertainment tickets for regional theaters.
Discount Movie Tickets
Members receive exclusive access to discounted tickets for AMC and Regal theaters nationwide. This benefit includes locations at AMC Tanglewood, AMC Salem, and Regal Valley View Mall. The program provides cost-saving entertainment options as part of our commitment to enhancing members' overall financial well-being.
Questions
What financial services do you offer Carilion employees?
We provide savings accounts, loan preparation services, financial education resources, and exclusive entertainment discounts specifically tailored for Carilion Clinic employees and their families.
How can I prepare for homeownership through your credit union?
Our loan specialists offer credit-building guidance and financial counseling to help members improve mortgage eligibility, even though we don't directly issue home loans.
What savings programs help with short-term goals?
Our Christmas and Vacation Clubs help members systematically save for specific expenses through automatic contributions that earn competitive interest rates.
How do I access discounted movie tickets?
Members can purchase discounted tickets for any AMC or Regal theater nationwide through our exclusive entertainment partnership program.
What are your current office hours?
We're open Monday-Friday 9:30 AM-5:30 PM with appointments available Tuesday-Thursday. Our new phone number for check-related inquiries is 540-510-8400.
How has your credit union evolved since 1976?
Originally CRCH Credit Union, we've expanded our services while maintaining our core mission of serving Carilion employees under our new name First Care Federal Credit Union.
