Empowering You to Take Control of Your Mental Health
At Stillpoint Mental Health Associates, SC, we are dedicated to providing expert evaluation and treatment services to restore and optimize your mental wellbeing. Our team of clinicians strives to provide excellent diagnosis and treatment for adults, adolescents, and children who suffer from a spectrum of psychiatric disorders. By doing so, we promote confidence and better health in our patients.
Our Mission
Our mission is to make seeing a psychiatrist or therapist as easy as possible in order to improve the mental health of individuals of all ages in our community. We achieve this by providing excellent care and service delivered with kindness, integrity, and respect. Our dedicated clinicians provide expert evaluation and treatment services to restore and optimize your mental wellbeing.
Our Services
We offer a range of services, including telehealth and in-person mental health treatment, to cater to the unique needs of our patients. Our treatment services include psychiatric evaluations, therapy sessions, and medication management. We also provide resources and support to help our patients navigate their mental health journey.
What Sets Us Apart
What sets us apart is our commitment to providing compassionate and personalized care to each of our patients. Our clinicians take the time to listen to their concerns, understand their needs, and develop a treatment plan that is tailored to their individual circumstances. We strive to create a safe and welcoming environment where our patients feel comfortable and supported throughout their treatment journey.
Our Team
Our team of clinicians is comprised of experienced psychiatrists, therapists, and nurse practitioners who are dedicated to providing high-quality care to our patients. Our team members are passionate about their work and are committed to staying up-to-date with the latest research and best practices in mental health treatment.
Get in Touch
During our office business hours, you can leave a message or speak directly to our front desk and billing staff. We are here to answer any questions you may have and to help you schedule an appointment.
Staff and Communication Issues
The office staff at Stillpoint Mental Health received criticism for their poor communication, unresponsiveness, and unfriendly demeanor. Many reviewers reported having to wait for extended periods to receive answers to their calls, with some even being transferred to a third-party answering service. One reviewer mentioned receiving warning emails about canceled appointments due to paperwork issues, which added to the frustration.
Scheduling and Wait Times
Patients experienced long wait times for appointments, with some having to wait up to 7 weeks for a doctor's visit. Canceled virtual visits and rescheduling issues were also common complaints.
Doctor Quality and Care
On a positive note, several reviewers praised their doctors, particularly Dr. Vermani and Dr. Beresford, for being knowledgeable, empathetic, and caring. They appreciated the time their doctors took to listen to their concerns and develop personalized treatment plans.
Office Operations and Logistics
The office operations at Stillpoint Mental Health were criticized for being disorganized, with reviewers mentioning issues with telehealth links, paperwork, and billing. One reviewer was charged a $20 fee for a letter for a leave of absence, which they felt was unfair.
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