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Your Trusted Property Management Partner in Salisbury, MD
Smith Management Group is your trusted partner in professional property management, committed to excellence and community satisfaction. With decades of combined experience in real estate and construction, our team specializes in maximizing property value while ensuring seamless experiences for owners and tenants. We offer comprehensive services including tenant screening, maintenance coordination, financial management, and HOA/condo association management. Our local expertise on Maryland's Eastern Shore allows us to provide personalized solutions tailored to our clients' needs. Led by Jason Malone and Olivia Moyer, we combine industry knowledge with community connections to deliver stress-free property management. Our dedication to transparent communication, efficient operations, and maintaining high property standards ensures both owner success and tenant satisfaction.We pride ourselves on adapting to modern needs while maintaining the foundational values established by our previous leadership. Our technology-driven approach includes online payment systems and digital portals to streamline property management processes. Through our commitment to continuous improvement, we aim to make property ownership rewarding and rental experiences positive. Our team's deep understanding of local market dynamics enables us to provide strategic guidance for property optimization. We maintain rigorous standards for property maintenance and tenant relations to protect our clients' investments while fostering community growth.
Services
Property Management
Tenant Screening
Maintenance Coordination
Financial Management
HOA Management
Condo Association Management
Rental Listings
Lease Management
Online Rent Payments
Emergency Maintenance
Highlights and features
- We offer 25+ years of local real estate expertise from our leadership team
- Our comprehensive HOA/condo management handles budgets, meetings, and architectural requests
- We provide online payment systems and digital tenant portals for convenience
- Our proven tenant screening process ensures quality renters for property owners
- We maintain 24/7 emergency maintenance support for tenant issues
Services
Property Management
Our comprehensive property management services cover every aspect of property oversight. We handle tenant relations, maintenance scheduling, financial reporting, and regulatory compliance for residential properties. Our proactive approach ensures properties maintain their value while owners enjoy stress-free management. With local market expertise and established vendor networks, we provide efficient solutions that protect investments and enhance tenant satisfaction through consistent property upkeep.
Tenant Screening
We implement thorough tenant screening processes to ensure quality occupancy. Our evaluation includes credit history analysis, income verification, rental history checks, and criminal background investigations. This rigorous approach helps property owners secure reliable tenants who will maintain their properties responsibly. We balance comprehensive vetting with fair housing practices to find ideal matches between owners and renters while minimizing vacancy risks.
Maintenance Coordination
Our maintenance coordination ensures timely resolution of property issues. We manage emergency repairs, routine maintenance, and preventative care through trusted local contractors. For non-urgent matters, we guarantee next business day service while providing 24/7 emergency support. This organized approach minimizes property damage, maintains tenant satisfaction, and preserves asset value through consistent upkeep and prompt issue resolution.
HOA Management
We specialize in managing homeowners associations and condominium communities. Our services include budget administration, meeting organization, architectural review processing, and rule enforcement. We handle the complex administrative tasks that come with community management, allowing residents to enjoy well-maintained properties without the burden of governance. Our approach balances regulatory compliance with community needs to create thriving living environments.
Online Rent Payments
Our digital payment system streamlines rent collection through secure online transactions. Tenants access our Rentec portal for convenient ACH payments while owners receive timely, accurate financial reporting. The system provides payment tracking, automated reminders, and secure record-keeping. We maintain this technology-driven solution to reduce administrative burdens while ensuring financial transparency for both property owners and tenants.
People
Jason Malone
Owner
Jason Malone brings 25 years of local real estate and construction experience to property management. A lifelong Eastern Shore resident, he previously owned a successful home-building company and now focuses on site work and development. His extensive industry network and business acumen position him to lead Smith Management Group effectively while maintaining strong community connections.
Olivia Moyer
Property Manager
Olivia Moyer serves as the primary point of contact for property owners and tenants. An Eastern Shore native with real estate experience, she previously worked with Jason in construction before becoming a Realtor. Her deep understanding of property ownership and market dynamics enables her to provide personalized management solutions while maintaining exceptional client communication standards.
Questions
What property management services do you offer?
We provide comprehensive services including tenant screening, maintenance coordination, financial management, HOA/condo association management, and online rent payment systems.
How do I apply for a rental property?
Browse our available listings, complete an online application for your chosen property, submit required documents, and pay the $40 application fee through our secure portal.
What payment methods do you accept for rent?
We accept online ACH payments through our tenant portal. We also accept checks or money orders dropped in our office lockbox by the first of each month.
How are maintenance requests handled?
Non-emergency requests can be submitted via text, email, or our tenant portal. We address all non-emergency issues by the next business day with emergency support available after 911 contact.
Do you manage HOA or condo associations?
Yes, we specialize in managing homeowners and condominium associations, handling budgets, meetings, architectural requests, and community maintenance needs.
