Business Details
35 Years
experience
Emergency
services
Trusted Property Management in Frederick & Washington Counties, MD
Professional Property Services, Ltd. is a family-owned and operated residential property management firm serving Frederick and Washington Counties, Maryland. With over 75 years of combined experience, we specialize in leasing, property management, and MDE-certified lead paint inspections for single-family homes, townhouses, and duplexes. Our mission is to deliver exceptional service through integrity, professionalism, and personalized attention, ensuring peace of mind for property owners and residents alike. As licensed Maryland real estate brokers and certified Master Property Managers (MPM) and Residential Management Professionals (RMP), we adhere to rigorous industry standards and maintain memberships in NARPM and local/state/national REALTOR associations.Our team provides 24/7 tenant support, thorough tenant screening, preventive maintenance programs, and transparent communication, prioritizing client satisfaction and long-term relationships. Backed by state-of-the-art technology and comprehensive insurance, we combine hands-on expertise with modern solutions to maximize property value and owner profitability.
Services
Residential Property Management
Lead Paint Inspections
Tenant Screening
Maintenance Coordination
Rental Marketing
Details
- Year established: 1991
Highlights and features
- 75+ years of combined experience in residential property management
- Certified Master Property Managers (MPM) and Residential Management Professionals (RMP)
- 24/7 tenant support and emergency maintenance response
- Proven track record of owner and tenant satisfaction
- Personalized service with a hands-on, family-owned approach
Associations and certifications
- Maryland Real Estate Commission
- National Association of Residential Property Managers (NARPM)
- Maryland Department of the Environment (MDE)
Services
Residential Property Management
We provide comprehensive management for single-family homes, townhouses, and duplexes. Our services include rent collection, lease enforcement, tenant communication, and financial reporting. With 75+ years of combined experience, we ensure properties remain well-maintained and profitable while adhering to Maryland landlord-tenant laws. Our team handles day-to-day operations, allowing owners to enjoy passive income without the stress of direct management.
Lead Paint Inspections
Certified by the Maryland Department of the Environment, we conduct lead paint inspections for properties built before 1978. Our licensed inspectors ensure compliance with state and federal regulations, providing documentation required for tenant safety and legal compliance. This service protects owners from liability while maintaining safe living conditions for residents through proper testing and abatement protocols.
Tenant Screening
Our rigorous screening process includes credit checks, income verification, rental history reviews, and criminal background checks. We ensure tenants meet strict criteria, including earning 3-4 times the monthly rent, to minimize risk for property owners. By adhering to Fair Housing laws, we protect owners from discrimination claims while securing reliable, responsible tenants for long-term occupancy.
Maintenance Coordination
We manage all maintenance needs through licensed, insured vendors, ensuring timely repairs and preventive care. Our team supervises contractors, negotiates competitive pricing, and obtains owner approval for major expenses. The optional Filter Exchange Program includes quarterly HVAC inspections and safety checks, prolonging system life and preventing costly emergencies through proactive maintenance.
Rental Marketing
Our marketing strategy combines online listings, local signage, and targeted outreach to attract qualified tenants. Properties appear on 20+ platforms including Realtor.com, HotPads, and NARPM networks. We utilize professional photography, virtual tours, and social media campaigns to maximize visibility while leveraging industry relationships to connect with military families, relocating professionals, and investors seeking quality rental properties.
People
Cindy Van Mater
Co-Owner and President
Cindy has specialized in residential property management since 1983, earning MPM and RMP designations from NARPM. With REALTOR Associate of the Year awards and GRI/CRS certifications, she brings decades of expertise in real estate and property management to the firm.
Harry Van Mater
Co-Owner Emeritus
Harry attained multiple real estate designations including CCIM and CRB, along with MPM/RMP certifications. A former Maryland Lead Inspector, he contributed extensive knowledge of lead paint regulations before retiring in 2021.
Angela Brinkley-Morris
Chief Operating Officer
Angela holds MPM, RMP, and GRI designations, with a real estate broker's license since 2018. As NARPM member and local real estate association committee chair, she oversees daily operations and property management services.
John P. C. Morris
Maintenance Supervisor
John has served as lead maintenance technician since 1991, certified in Maryland lead paint maintenance and EPA Renovate Right protocols. He ensures properties meet safety standards through expert painting and repair work.
Michael C. Morris
Maintenance Coordinator
Michael joined in 2009, bringing culinary industry management skills to property maintenance. Certified in lead paint safety and real estate, he handles repairs, inspections, and tenant communication with hands-on expertise.
Questions
Why is licensing important for property managers?
Licensed professionals protect consumers through the Real Estate Guaranty Fund and adhere to strict ethical standards from the Maryland Real Estate Commission and NARPM Code of Ethics.
What types of properties do you manage?
We specialize in single-family homes, townhouses, and duplexes built before or after 1978, ensuring proper lead paint compliance documentation for older properties.
How many staff members do you have?
Our six-person team includes licensed brokers, certified property managers, and maintenance specialists, all working hands-on to provide personalized service without corporate bureaucracy.
Do you offer month-to-month management agreements?
We require minimum 12-month agreements to ensure proper tenant placement and property care, but offer flexible termination options with 60-day notice periods.
How do you handle maintenance emergencies?
Our team responds 24/7 to tenant requests, prioritizing health/safety issues. We dispatch certified vendors immediately while keeping owners informed throughout the repair process.
Can owners use their preferred contractors?
Yes, we accommodate owner-recommended vendors provided they meet licensing, insurance requirements, and maintain our high service standards for tenant satisfaction.
