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Your Trusted Property Management Partner in Hagerstown
We are a locally owned and operated property management company serving Washington County for over 15 years. Our team combines over 40 years of industry experience with personalized service to meet the unique needs of each client, whether managing a single property or a large portfolio. We specialize in tenant screening, lease management, legal compliance, and emergency maintenance coordination. Our commitment to excellence is reflected in our certified professionals, courtroom-tested documentation, and adherence to federal and local regulations. We pride ourselves on providing privacy for property owners, handling all tenant communications and maintenance requests efficiently.Our services include market analysis, property preparation, marketing through major platforms, and comprehensive financial reporting. With a focus on minimizing legal risks and maximizing property value, we ensure property owners remain compliant with all applicable laws and codes. Our transparent fee structure includes leasing fees ranging from 25% to 80% of one month's rent and a management fee of 8% of collected rent. We operate from a Hagerstown office staffed by experienced professionals dedicated to delivering reliable, client-focused solutions. Our 24/7 drop box and digital portals provide convenient access for tenants and property owners alike.
Services
Property Management
Real Estate Sales
Tenant Screening
Lease Management
Maintenance Coordination
Legal Compliance
Market Analysis
Financial Reporting
Highlights and features
- 40+ years of combined industry experience
- 15+ years serving Washington County locally
- Certified and licensed professionals
- Tailored service for each client's needs
- 24/7 secure document drop box available
Associations and certifications
- CDPE Certified
- Institute of Real Estate Management
Services
Property Management
Our comprehensive property management handles day-to-day operations while protecting your investment. We conduct market analyses, prepare properties for rental, and implement strategic marketing through MLS and Zillow. Our team manages tenant communications, maintenance requests, and financial reporting with monthly statements and year-end tax documents. Certified professionals ensure legal compliance and risk mitigation throughout the process.
Tenant Screening
We implement rigorous tenant screening to protect your property and ensure reliable occupancy. Our process includes credit checks, criminal background investigations, income verification, and sex offender registry reviews. By requiring documented income at least three times the monthly rent, we identify qualified tenants who meet our strict approval criteria. This reduces eviction risks and maintains property value through responsible occupancy.
Lease Management
We create and administer legally sound lease agreements using courtroom-tested documentation. Our services include lease renewals, addendums, and enforcement of terms. We handle evictions for non-payment or lease violations following proper legal procedures. Regular property inspections ensure ongoing compliance with lease conditions while protecting both owner and tenant rights throughout the rental period.
Maintenance Coordination
Our maintenance coordination ensures prompt resolution of property issues. We manage emergency repairs like burst pipes 24/7 and schedule routine maintenance through vetted contractors. Regular inspections track property condition between tenancies. We handle all service requests while maintaining detailed records for owner reference and property preservation.
Legal Compliance
We ensure full compliance with federal, state, and local housing regulations. Our team stays current with code requirements and legal standards for rental properties. From lease language to eviction procedures, we implement practices that withstand judicial scrutiny. This proactive approach prevents costly fines and legal challenges while protecting owner interests in Washington County's regulatory environment.
People
Jerry A. Smelgus
Owner & Broker
With over 30 years in real estate since starting at Coldwell Banker in 1986, Jerry established Accurate Management & Sales in Washington County 15 years ago. A Real Estate Institute graduate and CDPE-certified professional, he brings extensive brokerage experience and IREM membership expertise to property management operations.
Alex Smelgus
Rental Coordinator & Realtor
Alex has been integral to Accurate's operations since its founding, earning his real estate license eight years ago. He manages daily operations alongside Jerry while handling client communications, lease administration, and tenant coordination to ensure seamless property management services for local property owners.
Questions
What property management services do you offer?
We handle market analysis, tenant screening, lease management, maintenance coordination, legal compliance, and financial reporting for residential properties in Washington County.
How do you screen rental applicants?
We verify income (3x rent requirement), check credit history, conduct criminal background checks, and confirm identification through driver's licenses or state IDs.
What payment methods do you accept?
We accept checks, money orders, cashier's checks, and PayPal payments through our secure online portal for rent and application fees.
How quickly do you respond to maintenance emergencies?
Our team addresses emergency maintenance issues like burst pipes 24/7 through our on-call contractor network and secure drop box system.
Are your lease agreements legally enforceable?
Yes, we use courtroom-tested lease forms compliant with Maryland state laws and federal regulations to ensure legal enforceability in eviction proceedings.
How long does the application approval process take?
Completed applications with all required documentation typically receive approval decisions within 24-48 hours of submission to our Hagerstown office.
