Business Details
50+ Years
experience
Emergency
services
Your Trusted Healthcare Partner in Worcester, MA
Family Health Center of Worcester has been dedicated to improving community health since 1972. As a Federally Qualified Health Center, we provide comprehensive, affordable, and high-quality care to diverse populations in Worcester and surrounding areas. Our services span primary care, dental care, behavioral health, pharmacy, and specialized programs like school-based health centers and HIV/AIDS support. Accredited by The Joint Commission, we emphasize whole-person care through partnerships with patients, families, and the community. Our multilingual staff ensures accessibility for over 90 languages, and our 24/7 telehealth services demonstrate our commitment to uninterrupted care.With a focus on equity and innovation, we integrate medical, dental, and social services to address both individual and public health needs. Our academic partnerships foster training programs in family medicine, dentistry, and behavioral health, ensuring a legacy of skilled professionals. Through initiatives like the 340B pharmacy program, we prioritize affordability without compromising quality. Our mission remains rooted in compassion, respect, and accountability, making us a trusted healthcare leader in Central Massachusetts.
Services
Primary Care
Dental Care
Behavioral Health
Pharmacy Services
Walk-In Urgent Care
School-Based Health Centers
HIV/AIDS Programs
WIC Services
Telehealth Appointments
Substance Use Treatment
Details
- Year established: 1972
Highlights and features
- 50+ years of experience serving Worcester's diverse communities
- Multilingual staff fluent in 90+ languages for inclusive care
- Integrated medical, dental, and behavioral health services under one roof
- 24/7 telehealth access for urgent medical advice
- 340B pharmacy program offering discounted medications
Associations and certifications
- The Joint Commission
What people say
Multilingual staff
Affordable medications
Comprehensive services
Caring providers
24/7 access
Services
Primary Care
Our primary care services provide comprehensive, continuous medical care for patients of all ages. Specially trained physicians and nurse practitioners manage preventive care, chronic disease treatment, immunizations, and referrals to specialists. As your medical home, we coordinate all aspects of your healthcare through personalized, team-based approaches that include patient advocates and multilingual interpreters.
Dental Care
Comprehensive dental services for adults and children include preventative care, restorative treatments, oral surgery, and periodontics. Our experienced dentists and hygienists use modern techniques to address routine and complex dental needs while emphasizing preventive education. Emergency dental care is available for urgent cases through our walk-in center.
Behavioral Health
Licensed social workers and mental health clinicians provide counseling, case management, and specialized programs for HIV/AIDS support and homeless families. Our integrated approach addresses mental health needs alongside physical health, with telephonic interpretation available in multiple languages. Services include individual therapy, crisis intervention, and community outreach programs.
Pharmacy Services
Our full-service pharmacy offers discounted medications through the 340B program, with multilingual pharmacists providing personalized counseling. Services include home delivery, compliance packaging, and fast-track refills integrated with clinical care teams. Open extended hours Monday-Friday and Saturdays, we ensure medication access for all patients regardless of financial circumstances.
Walk-In Urgent Care
The 2010-established walk-in center provides urgent medical attention for non-life-threatening conditions when primary care appointments aren't available. Services include sick visits, patient navigation, insurance assistance, and SNAP benefits counseling. No appointments needed, with reduced wait times through our efficient triage system.
People
Louis Brady
President & CEO
With two decades of FQHC leadership experience, Lou Brady has served in executive roles at multiple community health centers. Holds MBA from Northeastern University and BSc from UMass Lowell. Prioritizes patient-centered care while navigating healthcare system challenges.
Robert Zavoski
Chief Clinical Officer
Dr. Zavoski brings extensive clinical leadership experience from roles at First Choice Health Centers and Connecticut Children's Medical Center. Graduate of University of Pennsylvania and New York Medical College. Focuses on integrating clinical excellence with public health initiatives.
Susan Sleigh
Chief Operating Officer
A former patient-facing nurse, Susan Sleigh holds MBA and MPA degrees. With 15+ years at FHCW in various leadership roles, she specializes in operational efficiency while maintaining frontline care perspective. Clark University graduate with public administration expertise.
Yinka Fadahunsi
Chief Financial Officer
Dr. Fadahunsi has nearly a decade of FQHC financial leadership. Holds DBA in Accounting from Rutgers and MS in Financial Management from Nigeria. Previously served Newark's Department of Health. Combines healthcare financial expertise with academic credentials in business administration.
Questions
What services does Family Health Center of Worcester offer?
We provide primary care, dental services, behavioral health, pharmacy, walk-in urgent care, school-based health centers, WIC nutrition programs, and specialized services for homeless populations and HIV/AIDS patients.
Do you accept patients without insurance?
Yes, we operate on a sliding fee scale based on income and family size. No one is denied care due to inability to pay.
Are telehealth appointments available?
Yes, we offer secure telehealth visits for medical consultations. Contact us at 508-860-7700 to schedule a virtual appointment.
How can non-English speakers access care?
Our staff speaks over 90 languages, and we provide telephonic interpretation services for all major languages to ensure accessible communication.
What pharmacy services are available?
Our 340B pharmacy offers discounted medications, home delivery, compliance packaging, and multilingual pharmacists. Open Monday-Friday 8AM-8PM and Saturdays 9AM-5PM.
Is walk-in urgent care available?
Yes, our walk-in center treats non-life-threatening conditions during extended hours. No appointments needed for urgent medical needs when primary care providers are unavailable.
