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At Bay Area Clean Care, we pride ourselves on being the premier fire and water restoration, mold remediation, and professional cleaning company in Northern Michigan. Since our founding in 1981, we have been dedicated to providing exceptional, professional service with a personal touch to our clients. Our family-owned business has been serving the Petoskey and Little Traverse Bay areas for over 30 years, and we take great pride in being local and part of the community.

As a company, we understand the importance of hiring the right people. That is why we only hire the type of personnel that you yourself would invite into your home or business. We believe that our team of experts should be more than just skilled technicians - they should be trusted individuals who understand the importance of providing outstanding customer service with the highest level of professionalism.

Our goal is to provide exceptional service, backed by our 100% guarantee. We use only state-of-the-art equipment, processes, and procedures to ensure that your home or business is restored to its pre-loss condition. Whether you are dealing with fire and smoke damage, water damage, mold remediation, sewage damage, or black water damage, we are here to help.

Mitigation Focused

At Bay Area Clean Care, we take a mitigation-focused approach to restoration. This means that we attempt to restore every loss using as little reconstruction as possible. We utilize cutting-edge restoration science and the most modern equipment and processes to ensure that our clients' homes or businesses are restored quickly and efficiently. This approach not only saves our clients time and reduces stress but also conserves policy limits.

Our Services

We offer a wide range of services, including:

  • Water Damage Restoration: We respond to emergency water damage calls 24 hours a day, 365 days a year.
  • Fire & Smoke Damage: We understand how devastating a fire loss can be, which is why we are dedicated to providing exceptional service and guidance throughout the restoration process.
  • Mold Remediation: We take a proactive approach to mold remediation, ensuring that every area affected by mold is properly cleaned and sanitized.
  • Sewage / Black Water Remediation: Our technicians are properly certified and trained to properly restore black water damage to the proper Standard of Care and protect the health and safety of building inhabitants.
  • Area Rug Cleaning: We provide specialized cleaning services for all types of area rugs, including Orientals, Navajos, Persian, Turkish, Chinese, Iranian, Braided, Hooked, Synthetic, and Modern.
  • Carpet Cleaning: Regular carpet cleaning is essential for maintaining the appearance of your carpet and extending its lifespan.
  • Drapery & Blind Cleaning: We offer in-plant or on-location cleaning of virtually any window treatment.
  • Upholstery Cleaning: Our professional, IICRC-certified technicians will inspect and test your upholstery to determine the best cleaning method.
  • Duct Cleaning: We take duct cleaning seriously, and our system is custom-engineered to provide the highest quality cleaning for your home or business.
  • Tile and Marble Cleaning: We provide professional cleaning services for tile and marble surfaces.

About Our Team

Our team of experts is comprised of seasoned professionals who are dedicated to providing exceptional service and guidance throughout the restoration process. We understand that dealing with fire, water, or mold damage can be overwhelming, which is why we are committed to making the process as smooth and stress-free as possible.

Reviews
Positive: Bay Area Clean Care has received overwhelmingly positive reviews, with customers praising the company's high-quality service, professionalism, and excellent communication.
Negative: Some customers have reported issues with the company's quality of service, citing instances of incomplete or subpar work.

Overview of Bay Area Clean Care

Bay Area Clean Care has received an overwhelmingly positive response from its customers, with most reviewers giving the company a 5-star rating.

Quality of Service

The company has been praised for its high-quality service, with customers appreciating the professionalism, knowledge, and efficiency of its staff. Many reviewers have mentioned that the company's technicians are courteous, on-time, and do an excellent job in cleaning carpets, upholstery, and grout.

Customer Satisfaction

Customers have expressed their satisfaction with the company's services, stating that they would highly recommend Bay Area Clean Care to others. The company's ability to effectively clean and remove stains and odors from carpets and upholstery has been particularly praised.

Timeliness and Communication

The company's prompt response to customer inquiries and its ability to schedule appointments quickly have been appreciated by many reviewers. The staff's excellent communication skills have also been highlighted, with customers praising the company's ability to explain the cleaning process and provide clear instructions.

Variety of Services

Bay Area Clean Care offers a range of services, including carpet cleaning, upholstery cleaning, grout cleaning, and water damage restoration. The company's ability to clean area rugs, remove pet stains and odors, and provide sewage cleanup and water damage cleanup services have been particularly praised.

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