Experience the Ultimate Car-Buying Experience at Audi Roanoke!
At Audi Roanoke, we're proud to provide the highest quality inventory and a premium buying experience to match. Our commitment to our customers is evident in all we do, which is why locals trust our full-service Audi dealership to handle all their automotive needs! Our team is here to help you find the perfect new ride, so stop by today to check out our new Audi lineup - or browse our upscale inventory online. As a member of Parks Automotive Group, we also offer exclusive access to hundreds of used vehicles. We'll not only help you find your dream car, but finance it too! And as the miles add up, our on-site Service Center can help maintain peak performance for the road ahead. We even stock authentic parts and accessories so you can customize your new Audi!
Our Mission
Our mission is to provide exceptional customer service, a wide selection of new and pre-owned luxury vehicles, and a premium buying experience that exceeds our customers' expectations. We strive to make every interaction with our dealership a positive and memorable one, whether you're purchasing a new vehicle, servicing your current one, or simply browsing our inventory.
Our Services
We offer a wide range of services to meet all your automotive needs. From sales to service, and parts to financing, we have you covered. Our services include:
- New and pre-owned luxury vehicle sales
- Financing and leasing options
- Service and maintenance for all Audi models
- Genuine Audi parts and accessories
- Trade-in appraisals and valuations
- Online inventory browsing and purchasing
- Home delivery and test drive options
Our Inventory
Our Audi inventory is unrivaled, with a wide selection of new coupes, sedans, wagons, and luxury SUVs to choose from. Each model boasts bold styling and all the latest technology, so you're sure to find one that meets each of your unique needs. Our selection also includes versatile new Audi SUV models with comfy seating and ample cargo space, including the Audi Q3, Audi Q5, Audi Q7, and Audi Q8. We even have energy-efficient models on the lot, like the eco-friendly Audi e-tron!
Why Choose Us
At Audi Roanoke, we're dedicated to providing an exceptional car-buying experience that sets us apart from other dealerships. Our friendly, knowledgeable sales team is here to help, whether you're looking for recommendations or more details about a specific model or trim level. And don't forget to ask about new Audi specials to maximize your savings!
Overall Experience
The reviews are a mixed bag, with some customers having an excellent experience at Audi Roanoke, while others were left disappointed.
Positive Reviews
Many reviewers praised the dealership's service department, citing the staff's knowledge, professionalism, and attention to detail. The sales team, particularly Bill, Evan, and Jim, were commended for their helpfulness, honesty, and responsiveness. Several reviewers appreciated the dealership's streamlined process, competitive interest rates, and generous trade-in offers.
Negative Reviews
Some reviewers had a poor experience at Audi Roanoke. One reviewer was frustrated with the lengthy wait time for service, while another was disappointed with the dealership's handling of an issue with their vehicle. Another reviewer was unhappy with the dealership's refusal to take responsibility for a stain on their car's leather seat.
Common Themes
- The service department received high praise for their professionalism and attention to detail.
- The sales team, particularly Bill, Evan, and Jim, were commended for their helpfulness and responsiveness.
- Some reviewers experienced long wait times for service or had issues with the dealership's handling of repairs.
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