Managing Your Property, Enriching Your Community
Welcome to Property Management Services, Inc., a premier property management company based in Charleston, South Carolina. Founded in 2005 by Lona Vest and Laurie Schueler, our company has been dedicated to providing exceptional property management services to homeowners' associations, condominiums, and townhome communities.
With a collective experience of 43 years, our founders have managed various types of properties, including fee-simple associations, high-rise condominiums, and townhome communities. They have handled day-to-day operations, reconstruction projects, and insurance claims, as well as regime-related litigation. This vast experience has equipped us with the knowledge and skills to address any property management issue that may arise.
Our Objective
Our objective is to form a mutually beneficial alliance with the Board of Directors and property owners to immediately address reactive issues and shift the focus to a forward-looking approach. We understand that each property has its unique requirements and concerns, and we offer a full range of services to accommodate your individual interests and goals. Our team is committed to providing personalized attention, expert guidance, and unparalleled service to ensure that your property operates efficiently and effectively.
Our Services
Our comprehensive property management services include financial management, maintenance and repair, administrative support, and community management. We also offer additional services such as reconstruction project management, insurance claim processing, and regime-related litigation support. Our experienced team is dedicated to providing you with the highest level of service, and we are committed to helping you achieve your property management goals.
Featured Property
Mariner's Walk is a beachfront, luxury condominium comprised of 72 one, two, and three-bedroom units. This beautifully landscaped property is located in the exclusive community of Wild Dunes on the Isle of Palms. Amenities include an assigned parking space with open guest spaces available, a large swimming pool, and a baby pool. The beach in front of Mariner's Walk has been newly re-nourished, and owners and guests can walk straight from the pool area to the expansive beach.
Incompetent and Unprofessional Service
Many reviewers have had negative experiences with PMS, citing poor service, unprofessional behavior, and incompetence. They have reported that management staff, including Lisa D Landy, Molly, and Lona, have been rude, unresponsive, and failed to address maintenance requests and concerns. Some have experienced issues with the property management company's failure to distribute required disclosures, ignored maintenance requests, and poor maintenance of the neighborhood gate system.
Worst Management Company Ever
Reviewers have described PMS as the "worst management company ever" due to their poor service, lack of responsiveness, and unprofessional behavior. They have reported that it takes months to years to get a response to emails and calls, and when they do, the responses are often unhelpful and unprofessional.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with PMS, citing excellent customer service, professionalism, and value. They have praised Lisa Landy and Lona for their excellent work in managing the East Bridge Town Lofts and other properties.
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