At FYVE Property Management, we pride ourselves on being a full-service property management company with extensive knowledge of the Charleston and Columbia markets. As a locally owned and operated business, we understand the unique needs of our clients and strive to provide personalized service to meet their property management needs.
Our Mission
Our mission is to provide exceptional property management services that deliver exceptional results for our clients. We believe that effective property management is about more than just collecting rent. It's about delivering value to our clients by increasing the return on their investment, minimizing expenses, and providing a high-quality tenant experience.
Our Services
From routine property inspections to evictions, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
Marketing Vacant Properties
We understand the importance of marketing and advertising to attract quality tenants. Our goal is to help you maximize your return on investment and keep your property rented. We spend extensive time and resources staying ahead of the competition, which gives us the advantage of attracting top-quality tenants.
Tenant Screening
Tenant screening is critical to ensuring that you find the best tenants for your Charleston or Columbia rental properties. We use a comprehensive application process, including rental and employment history, as well as detailed background checks, including credit, criminal, and eviction history.
Rent Collection
Rent collection is a critical aspect of property management. We take a determined approach to rent collection, making it clear to prospective tenants that we take our job seriously. Our electronic payment process affords the ultimate speed and convenience to rent collection.
Routine Property Inspections
Our goal is to decrease the amount of time spent working on your rental property and increase your cash flow. To ensure this, we perform scheduled inspections to verify your rental property is well maintained. These preventative care measures also help prevent major damages.
Property Maintenance
We also offer property maintenance services for our clients. We believe that proactive maintenance is essential to preserving the value of your investment. We use our expertise to identify potential issues early on, preventing costly repairs and ensuring that your property remains in excellent condition.
Financial Reporting
We provide our clients with online access to all financial documents and information, giving you the power to stay on top of your finances from anywhere. This transparency and accountability are essential to building trust with our clients.
Evictions
While evictions are never pleasant, we understand that they are sometimes necessary. We have a strict process for evictions, using our proven method to collect rent from all renters, including the problematic ones. If we need to initiate an eviction, we will administer the process from beginning to end, using our knowledge of the SC Landlord Tenant Act to ensure the best-case scenario for our clients.
Why Choose Us
At FYVE Property Management, we pride ourselves on our:
- Extensive knowledge of the Charleston and Columbia markets
- Personalized service and attention to detail
- Comprehensive range of services designed to meet the unique needs of our clients
- Proven track record of delivering exceptional results for our clients
If you're looking for a trusted partner to manage your Charleston or Columbia rental property, look no further. Contact us today to learn more about our services and how we can help you achieve your property management goals.
Poor Communication and Unprofessionalism
Reviews highlight a pattern of poor communication and unprofessionalism from Bridgepoint Property Management, particularly from Brantley, the property manager. Residents and clients have reported being ignored, dismissed, or lied to, with no sense of urgency or empathy shown towards their concerns.
Financial Issues and Deposits
Several reviewers mentioned issues with deposits, with some not receiving their deposits back after moving out. This has resulted in financial losses for these individuals.
Unpleasant Experiences and Lack of Concern
Reviewers have reported unpleasant experiences with the management company, including rudeness, condescending behavior, and a lack of concern for their well-being. Some have even been threatened or bullied by the management.
Lack of Maintenance and Repairs
There have been reports of properties being poorly maintained, with issues such as broken refrigerators and leaky units going unaddressed. Tenants have been told to fix problems themselves or move out.
Recommendations and Trust
Based on these reviews, it is clear that many individuals do not trust Bridgepoint Property Management and would not recommend them to others.
Positive Experiences
On a more positive note, two reviewers have reported good experiences with the management company, citing prompt responses to issues and lower fees compared to competitors.
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