Business Details
Emergency
services
24/7 Emergency Damage Restoration Services in Dallas
SERVPRO of Park Cities has been serving the Dallas community for over 15 years, specializing in emergency restoration and cleaning services. Our team of licensed professionals provides 24/7 support for residential and commercial properties affected by water damage, fire, mold, and storm-related disasters. We utilize advanced equipment and industry-certified techniques to restore properties to their pre-damage condition efficiently. Our commitment to excellence is reflected in our rapid response times and personalized service, ensuring minimal disruption to our clients' lives and operations. Locally owned by Juan and Alison Zelaya, we prioritize community values, honesty, and mutual respect in every project.With IICRC-certified technicians and access to nationwide resources, we handle damages of all sizes while maintaining a focus on quality and customer satisfaction. Our track record includes successful projects for churches, commercial tenants, and homeowners, as evidenced by numerous positive testimonials. We pride ourselves on being faster to disasters and delivering results that make damage 'Like it never even happened.' By combining technical expertise with compassionate service, we aim to be the trusted choice for restoration needs in Dallas and surrounding areas.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
General Cleaning
Air Duct Cleaning
Biohazard Cleanup
Carpet/Upholstery Cleaning
Highlights and features
- We provide 24/7 emergency response for immediate disaster relief.
- Our team holds IICRC certifications for industry-standard restoration practices.
- Locally owned with over 15 years of community-focused service experience.
- We utilize advanced equipment for efficient water, fire, and mold remediation.
- Proven track record with commercial clients maintaining business continuity during disasters.
Associations and certifications
- IICRC
What people say
Very professional
Thorough and efficient
Knowledgeable technicians
Seamless process
Excellent company
Services
Water Damage
Our water damage restoration service addresses flooding, leaks, and sewage issues using industrial pumps and moisture detection equipment. We dry structures thoroughly to prevent mold growth and restore damaged materials. Clients receive real-time updates during the process.
Fire Damage
We clean soot residues, deodorize smoke odors, and repair structural fire damage. Thermal fogging removes airborne particles while specialized cleaning restores contents. Commercial clients maintain operations through our rapid tarping and board-up services.
Mold Remediation
Our technicians identify moisture sources, contain contaminated areas, and remove mold-infested materials following EPA guidelines. HEPA filtration cleans air particles, and antimicrobial treatments prevent regrowth in residential and commercial environments.
Storm Damage
We repair wind, hail, and flood damage from severe weather events. Emergency roof tarping prevents further property exposure while our team documents damage for insurance claims and performs full reconstruction.
Construction
Post-damage construction services include drywall replacement, flooring installation, and structural repairs. Our licensed contractors meet building codes and complete projects from minor fixes to full commercial renovations.
People
Juan Zelaya
Co-Owner
Juan Zelaya co-owns SERVPRO of Park Cities with 15+ years of local experience. He oversees operations while maintaining community ties through ethical business practices and disaster response leadership.
Alison Zelaya
Co-Owner
Alison Zelaya partners with Juan in managing SERVPRO of Park Cities. Her focus on client communication and service quality ensures customers receive compassionate support during property restoration processes.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
Are your services available after hours?
Yes, we provide 24/7 emergency response with technicians available within minutes of your call.
Do you work with commercial properties?
Yes, we've successfully restored large commercial spaces while maintaining business continuity for tenants.
How experienced is your team?
Our technicians hold IICRC certifications and the local team has served Dallas for over 15 years.
What areas do you service?
We operate in Dallas, University Park, Highland Park, and surrounding communities in Texas.
