Business Details
28 Years
experience
Emergency
services
Your Trusted IT Solutions Partner in Rapid City
Founded in 1998, All Net Connect delivers enterprise-class IT services tailored for small and mid-sized businesses across the Black Hills region. Our approach combines proactive remote monitoring with local onsite support to minimize downtime and maximize efficiency. With decades of combined experience, our team specializes in network administration, cybersecurity, hardware management, and data backup solutions. We prioritize transparency in pricing and flexibility in service delivery, operating without long-term contracts.Our 24/7 emergency response ensures critical issues are resolved promptly, while ongoing staff training and compliance support help businesses stay secure. Backed by advanced monitoring tools and a dedicated IT professional for each client, we provide personalized solutions that adapt to evolving technological needs.
Services
Managed IT Service
Network Administration
Cybersecurity
Hardware Management
Data Backup
Online IT Documentation
Virus Removal
Security Training
24/7 Emergency Services
Compliance Support
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency IT support with remote resolution within 15 minutes
- Our transparent pricing model charges only for services used
- Experienced technicians hold Microsoft and industry certifications
- Proactive network monitoring prevents 90% of potential cybersecurity threats
- No long-term contracts required for any managed IT service
Services
Managed IT Service
Our proactive IT management combines remote monitoring with onsite support to maintain system performance. We handle software updates, cybersecurity, and data recovery while providing transparent pricing without long-term contracts. Our Hudu-based documentation platform enhances IT planning and troubleshooting efficiency for businesses in the Black Hills region.
Cybersecurity
Comprehensive security solutions include staff training, threat detection, and vulnerability scanning. Our AI-powered systems identify suspicious activity before breaches occur, while automated responses protect networks. We provide compliance support for HIPAA, PCI-DSS, and other regulatory requirements across banking, healthcare, and government sectors in western South Dakota.
Data Backup and Restoration
Implementing the 3-2-1 backup rule, we ensure data protection through multiple storage locations. Our services include immutable backups, air-gapped storage, and compliance-specific data lifecycle management. Automated systems with daily human verification protect against ransomware and hardware failures while enabling rapid recovery for businesses of all sizes.
Network Administration
We provide complete network lifecycle management from design to optimization. Services include traffic monitoring, security configuration, and performance tuning. Our dedicated technicians offer both remote and onsite support for network infrastructure, ensuring reliable connectivity and minimal downtime for organizations in the Black Hills region.
Hardware Management
Our hardware solutions cover inventory assessment, procurement, and maintenance for computers, servers, and peripherals. Remote monitoring tracks device health while onsite technicians handle complex repairs. We manage warranty cycles and equipment replacements, ensuring optimal performance of IT infrastructure for small and mid-sized businesses in western South Dakota.
People
Bob Harlan
Founder
With 40 years in technology, Bob founded All Net Connect in 1998 after working at Homestake Gold Mine. He developed enterprise-class IT solutions for small businesses, emphasizing affordability and reliability. His leadership focuses on creating opportunities for younger technicians while maintaining high service standards.
Eddie Munoz
Senior Administrator
Eddie leads network administration with expertise in remote system management. He values independent problem-solving and innovative solutions. His technical skills ensure efficient IT operations for clients while maintaining system security and performance standards across the Black Hills region.
Bric Browning
Senior Administrator
Specializing in cybersecurity, Bric focuses on preventing network penetration and hacking attempts. His technical knowledge protects client systems through advanced threat detection methods. He works to implement robust security protocols that adapt to evolving digital threats faced by local businesses.
Isaac Dagel
Senior Administrator
Isaac combines technical expertise with practical problem-solving for IT systems. He specializes in making complex technologies function reliably for business operations. His approach emphasizes hands-on solutions that improve system performance while minimizing downtime for organizations in western South Dakota.
Jared Hafner
Senior Administrator
Jared applies analytical skills to resolve technical challenges affecting business operations. His focus on practical IT solutions improves system efficiency while reducing maintenance requirements. He works closely with clients to understand their specific technology needs and implement tailored solutions for long-term reliability.
Questions
What IT services do small businesses need?
Essential IT services include network administration, cybersecurity, data backup, and hardware management. We provide customized solutions based on your business size and requirements.
How does network administration benefit my business?
Proper network administration ensures reliable connectivity, optimizes performance, and prevents downtime by maintaining hardware, software, and security protocols.
Do I need a local server for my business?
Many businesses now use cloud services, but we help evaluate whether local servers or cloud solutions better suit your specific software and connectivity needs.
How can I protect against ransomware attacks?
Implement layered security with firewalls, staff training, and the 3-2-1 backup rule. We provide immutable backups and air-gapped storage solutions for maximum protection.
What makes All Net Connect different from other IT providers?
We offer 24/7 emergency support without contracts, assign dedicated technicians, and combine remote monitoring with local onsite service for personalized solutions.
How do you handle data backup and recovery?
We use automated systems with daily verification, implement the 3-2-1 backup rule, and provide rapid recovery options for businesses of all sizes.
