Black Hills IT Services

Our Story

Black Hills IT Services, LLC (BHITS) was founded in 2018 on a simple principle: providing exceptional customer service in the often impersonal world of IT solutions. Frustrated by the common experience of fragmented IT support and a lack of genuine partnership with IT service providers, we saw a need for a different approach. BHITS was born from a desire to empower businesses by offering a comprehensive suite of IT services delivered with unwavering dedication to customer success.

Our rapid growth can be directly attributed to this commitment. Businesses are increasingly seeking reliable partners who understand their unique needs and can provide tailored solutions without burdening them with technical complexities. We pride ourselves on building long-lasting relationships with our clients, understanding their businesses inside and out, and becoming an extension of their own team.

Why Choose BHITS?

In today's tech-driven landscape, reliable IT infrastructure is essential for business success. Yet, many IT service providers prioritize quick fixes and profit margins over building genuine partnerships with clients. At BHITS, customer service is not just a buzzword; it's woven into the fabric of our company culture. We believe in transparency, open communication, and proactive support, ensuring your business always has the IT expertise it needs to thrive.

We understand that a company's success depends on its ability to focus on its core competencies. By entrusting your IT needs to BHITS, you free up valuable time and resources to concentrate on what truly matters: growing your business. We handle everything from network design, implementation, and management to comprehensive IT consulting, providing a single point of contact for all your technology needs.

Our Mission: Value, Customer Service, and Trust

Our guiding mission at BHITS is simple: Provide our clients with exceptionalvalue, unparalleled customer service, and a foundation of trust built on sincerity, honesty, and authenticity. We strive to create a partnership that goes beyond transactional service, becoming a true advisor and confidante for your technology needs.

Meet Dennis Seyersdahl: Our Founder and IT Visionary

Dennis Seyersdahl, the founder and owner of BHITS, is a seasoned IT professional with over 20 years of experience in the industry. He is passionate about delivering not just technical expertise but also a genuine commitment to customer success. Dennis believes that IT should empower businesses, not become a source of frustration or complexity. Driven by a deep-seated desire to help small businesses thrive, Dennis founded BHITS to provide a level of personalized support and expertise often lacking in the larger IT landscape.

Dennis's expertise extends beyond technical proficiency. He possesses a genuine ability to understand his clients' unique challenges and tailor solutions that meet their specific needs. His insightful guidance, coupled with his unwavering commitment to customer satisfaction, has earned him the trust and respect of his clients.

Determined to bridge the gap between sophisticated IT solutions and the needs of small businesses, Dennis combines his technical acumen with a genuine passion for customer service, ensuring BHITS remains a force for positive change in the world of IT.