Business Details
7 Years
experience
Emergency
services
Your Trusted Mental Health Therapists in Westfield, MA
Serendipity Psych was founded in 2019 by Dallas Pilecki and Ariana Avezzie, two mental health professionals with over 22 years of combined experience. Our practice was born from a shared vision to create a client-centered space focused on privacy, autonomy, and therapeutic growth. We specialize in outpatient therapy, crisis intervention, and evidence-based coping strategies tailored to individual needs. Our private-pay model ensures confidentiality and allows us to prioritize personalized care without insurance constraints. We serve clients in Massachusetts through flexible scheduling and community-focused workshops. Our team maintains deep therapeutic relationships by intentionally keeping our practice small.Dallas and Ariana bonded over their clinical expertise and commitment to mental health advocacy while working at a local agency after graduate school. We emphasize transforming setbacks into growth opportunities through our 'Fall Forward' philosophy. Our practice includes community outreach initiatives like the Serendipity Psych Giving Tree. Dallas continues to lead our team with the same dedication to client care that inspired our founding. We specialize in helping clients navigate anxiety, depression, and crisis management through skills-based workshops and individual therapy. Our approach combines clinical excellence with compassionate support to foster meaningful personal growth.
Services
Crisis Management
Coping Skills Workshop
Anxiety & Depression Support
Mental Health Training
Community Outreach Programs
Details
- Year established: 2019
Highlights and features
- Private-pay practice ensuring client confidentiality
- 22+ years combined clinical experience in mental health
- Customized community mental health workshops available
- Intentionally small practice for personalized care
- Specialized crisis intervention and coping strategy training
Services
Crisis Management
Our crisis management services provide immediate support for mental health emergencies. We offer de-escalation techniques, crisis intervention strategies, and guidance for accessing appropriate care levels. Our team helps clients develop personalized crisis plans while connecting them with local support networks for ongoing stability.
Coping Skills Workshop
Interactive workshops teach practical coping strategies for daily stressors. Participants learn evidence-based techniques for emotional regulation, stress reduction, and resilience building. Our RISE UP program focuses on creating personalized coping toolboxes while fostering personal growth through structured skill development activities for individuals and groups.
Mental Health Training
Customized training programs for organizations and professionals. We offer specialized workshops on topics like cognitive first aid, section 12 implementation, and trauma processing. Our G.R.O.W.T.H. program addresses workplace stressors while teaching effective emotion management techniques for healthcare workers, educators, and first responders.
People
Dallas Pilecki
Founder & Therapist
Licensed Mental Health Counselor with 12+ years of clinical experience. Specializes in crisis intervention and coping strategy development. Holds Master's in Psychology from Springfield College. Leads Serendipity Psych's therapeutic services while maintaining direct client care.
Ariana Avezzie
Co-Founder
Former clinical director with 10+ years of mental health experience. Instrumental in developing Serendipity Psych's community outreach programs. Transitioned from clinical work in 2025 to pursue other professional projects while remaining part of the practice's foundational legacy.
Questions
What mental health services do you offer?
We provide individual therapy, crisis intervention, and customized workshops focusing on coping skills, anxiety management, and professional mental health training for organizations.
Are your services covered by insurance?
We operate as a private-pay practice to maintain client confidentiality and provide personalized care without insurance network restrictions.
How can I schedule an appointment?
Contact us at 413-579-8887 during our business hours Monday-Friday 8am-8pm to schedule your initial consultation with our team.
Do you offer emergency mental health support?
For emergencies, please call 911 or use the 988 crisis line. We provide crisis management training but don't offer 24/7 emergency services.
What areas do you serve?
We primarily serve clients in Massachusetts with our Westfield-based practice and offer customized workshops across the state.
