At Carats and Stones, we are dedicated to providing the finest custom jewelry designs, expert repair and restoration services, and unparalleled customer service to our valued clients. For over four decades, our family-owned business has been serving the San Francisco community, establishing a reputation for excellence and commitment to quality.
The Birth of a Legacy
Set in a light-filled, casually elegant showroom on San Francisco's famous Union Street, Carats and Stones is the culmination of a long family history in the San Francisco jewelry business. Spawned from the success of its flagship store, KTD Jewelers established in 1978, our store combines the esteemed legacy of traditional jewelry making techniques with the most current trends in high-end design to offer jewelry pieces unmatched in quality and artistry.
Our Story
For generations, the Kha family has been dedicated to creating beautiful, wearable works of art that reflect the wearer's personal style and story. Our commitment to excellence stems from our passion for the craft of jewelry making and our desire to create treasured pieces that will be passed down through generations.
Our Services
At Carats and Stones, we offer a wide range of services to ensure that your jewelry needs are met. Our expert jewelers are trained to provide personalized consultations, transforming your ideas into reality. Whether you're looking for an exquisite gift for a loved one, shopping for the perfect engagement or wedding ring, or considering a little bit of bling to put on your own wish list, we invite you to join us in our beautiful San Francisco showroom to explore our breathtaking display of unique pieces handcrafted from premium metals and conflict-free gemstones.
Custom Design Process
Our skilled jewelers will work closely with you to bring your jewelry dreams to life. From selecting the perfect metals and gemstones to discussing structural details, we'll listen carefully to incorporate your ideas, your lifestyle, and your budget. Ultimately, our goal is to create a distinctive, cherished piece that will last a lifetime.
Wedding and Anniversary Rings
Carats and Stones offers a stunning variety of timeless wedding and anniversary bands for men and women. Our expert jewelers will guide you through the process of choosing the perfect band to fit your style and budget. If you're looking to create a diamond band, a rose gold band, or something uniquely exquisite, we're here to help.
Repurposing and Renovation
If you're looking to update an outdated piece or renovate a cherished antique, our expert jewelers are here to help. Through repurposing and renovating metals and gemstones, we can give your keepsakes from the past a new lease on life, updating them to reflect your personal style and tastes.
Our Reputation
At Carats and Stones, we're proud of our well-established reputation in the San Francisco jewelry world, built on decades of providing exceptional service, quality, and expertise to our valued clients.
Exceptional Customer Service and Experience
Reviewers rave about the exceptional customer service and experience they had at KTD Fine Jewelers. Several customers mention being greeted warmly and feeling comfortable during their visits. The representatives are described as helpful, friendly, and knowledgeable, taking the time to educate customers on diamond buying and custom design. One reviewer highlights the follow-up call from Linda after the initial visit, demonstrating a commitment to customer satisfaction.
Attention to Detail and Quality
The custom-made pieces received exceptional praise for their quality and attention to detail. Customers mention being impressed by the fast service, with one reviewer receiving her revised engagement ring just a few days after leaving it for alteration. The use of quality materials and workmanship is also repeatedly mentioned, with customers expressing trust in the store's professionals to create unique and special pieces.
Personal Touch and Family Tradition
Several reviewers mention the personal touch and family tradition that sets KTD apart. One reviewer shares the importance of having a custom-made engagement ring that becomes a family heirloom, while another mentions the unique experience of having Linda, the designer, become part of the process. These personal connections and relationships have turned customers into loyal fans, recommending the store to friends and family.
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