Business Details
35 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in Durham, NC
Professional Carpet Care has been serving Durham, Chapel Hill, and the Triangle area since 1991, establishing itself as a trusted leader in carpet and upholstery cleaning. Our family-run business combines over three decades of experience with advanced techniques like deep steam extraction and EPA-approved eco-friendly products to deliver exceptional results. With 90% of our business stemming from repeat customers and referrals, we prioritize safety, satisfaction, and sustainability, ensuring services are child- and pet-friendly while extending carpet longevity.Our certified technicians handle residential, commercial, and rental properties, offering 24-hour emergency water extraction and specialized treatments for pet odors, stains, and allergens. Backed by a 100% satisfaction guarantee, we focus on personalized care, flexible scheduling, and education to empower clients with healthier, cleaner environments.
Services
Residential Carpet Cleaning
Commercial Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Stain Removal
Pet Odor Elimination
Carpet Protector Application
24-Hour Water Extraction
Rental Property Cleaning
Area Rug Cleaning
Details
- Year established: 1991
Highlights and features
- 30 years of experience in carpet and upholstery cleaning
- 90% of business from repeat customers and referrals
- EPA-approved environmentally safe detergents and disinfectants
- 100% satisfaction guarantee on all workmanship
- 24-hour emergency water extraction services available
Associations and certifications
- EPA
- EPA Registered
What people say
Looks like new
Prompt service
Pet odor removal
Satisfaction guaranteed
Repeat customers
Services
Residential Carpet Cleaning
Our deep steam cleaning removes embedded dirt and allergens from residential carpets using truck-mounted equipment and EPA-registered disinfectants. Technicians pre-treat stains, extract contaminants, and apply optional protectors to maintain freshness between cleanings. This service improves indoor air quality while extending carpet lifespan through thorough maintenance.
Commercial Carpet Cleaning
We provide free consultations and customized cleaning plans for offices, churches, and commercial spaces. Our team works after-hours to minimize disruption, using industrial-grade equipment to restore high-traffic areas while maintaining professional aesthetics. Services include spot treatment, deodorization, and antimicrobial protection to create healthier work environments.
Upholstery Cleaning
Certified technicians clean sofas, chairs, and office furniture using fabric-specific solutions that remove stains and allergens without damaging materials. The process includes vacuuming, spot treatment, and steam extraction to restore appearance and hygiene. Optional fabric protectors help resist future stains on cotton, microfiber, and synthetic upholstery.
Area Rug Cleaning
We clean all rug types from synthetic to antique, using gentle yet effective methods in our facility or on-site. Services include soil removal, color-safe stain treatment, and fringe detailing. Pickup and delivery options are available for convenience, ensuring thorough cleaning without compromising rug integrity.
Pet Odor Removal
Our oxygen-based enzymatic cleaners target urine crystals and organic odors at their source. The non-toxic solution penetrates padding and subfloors to eliminate bacteria causing persistent smells, leaving no chemical residues. This service is safe for pets and children while restoring freshness to affected areas.
Questions
How often should carpets be professionally cleaned?
We recommend annual cleaning for medium traffic areas. Allergy sufferers should clean every 3-6 months to reduce allergens.
What preparation is needed before service?
Vacuum beforehand, remove small items and breakables from furniture, and clear the cleaning area.
Are your cleaning products safe for pets and children?
Yes, we use EPA-approved, non-toxic solutions that are completely safe for kids and pets.
Do you offer 24/7 emergency services?
Yes, our 24-hour water extraction team responds immediately to urgent water damage situations.
What causes stains to reappear after cleaning?
Wicking may occur when residual moisture from deep stains rises to the surface after drying. We resolve this at no extra charge.
