Business Details
50+ Years
experience
Trusted Carpet & Rug Cleaning Services in Raleigh
Ace Rug has been a trusted name in carpet and rug care since 1959. Our family-owned business combines decades of expertise with advanced cleaning methods to deliver exceptional results for residential and commercial clients. We specialize in hot water extraction, rug repairs, upholstery cleaning, and new carpet installation, serving the Raleigh Triangle area with personalized service. Our technicians are trained in handling delicate materials and challenging stains, ensuring your carpets and rugs receive the care they deserve.With a 5-star reputation built over 60+ years, we prioritize customer satisfaction through transparent communication, eco-friendly solutions, and a commitment to quality that sets us apart from competitors.
Services
Carpet Cleaning
Rug Repair
Upholstery Cleaning
Carpet Installation
Rug Cleaning
Stain Removal
Pet Odor Treatment
Carpet Stretching
Fringe Repair
Binding Replacement
Details
- Year established: 1959
Highlights and features
- We offer 60+ years of experience in carpet and rug care since 1959
- Our family-owned business provides personalized service with local expertise
- We use truck-mounted hot water extraction recommended by carpet manufacturers
- Our 5-star reputation reflects consistent customer satisfaction
- We handle delicate rug cleaning with hand-washing techniques
What people say
Excellent service
Great customer service
Trustworthy company
Professional technicians
Family-owned business
Services
Carpet Cleaning
Our truck-mounted hot water extraction method removes deep-seated dirt and allergens while preserving carpet fibers. This process kills germs, eliminates pet dander, and restores carpet appearance using pH-balanced solutions. Technicians customize cleaning approaches based on fiber type and traffic patterns for optimal results.
Rug Repair
We specialize in fringe replacement, binding repair, and structural restoration for area rugs. Our experts handle delicate materials like wool and silk with hand-cleaning techniques to maintain value and extend lifespan. Each repair receives individualized attention in our dedicated facility.
Upholstery Cleaning
Professional cleaning services revive furniture fabrics including silk, suede, and velvet. Our pet-safe solutions remove stains while protecting delicate materials. Technicians apply protective coatings to resist future soiling and maintain fabric integrity between cleanings.
Carpet Installation
We offer full-service carpet replacement with premium brands like Shaw and Mohawk. Our power-stretching technique ensures wrinkle-free installation that lasts. The process includes sub-floor preparation and transition strip replacement for residential and commercial spaces.
Stain Removal
Specialized treatments target coffee, wine, pet stains, and other challenging spots. Our technicians use multiple pre-treatment methods and pH-specific solutions to maximize removal effectiveness without damaging fibers or leaving residue.
People
James Reynolds Sr
Founder
Founded Ace Rug in 1959 after serving in the Korean War. A former college athlete and drag racer, he established the family business that became Raleigh's leading rug care provider.
Jim Reynolds
Owner
Current owner Jim Reynolds took over in 1982 after his father's passing. With over 40 years of experience, he continues the family tradition of hands-on leadership and quality assurance.
Questions
What carpet cleaning method do you recommend?
We use truck-mounted hot water extraction as recommended by major manufacturers like Shaw Industries for deep cleaning effectiveness.
Do you handle delicate rug cleaning?
Yes, we specialize in hand-washing delicate rugs including orientals, silks, and antiques in our controlled environment facility.
Can you repair damaged carpets?
Our technicians perform fringe replacement, seam repairs, and structural fixes for both residential and commercial carpets.
Do you offer pickup and delivery for rug cleaning?
Yes, we provide convenient pickup and delivery services for rug cleaning appointments in the Raleigh Triangle area.
What areas do you service?
We serve Raleigh, Durham, Cary, Apex, Morrisville, Wake Forest, Garner, Clayton, and Knightdale with local expertise.
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