Business Details
36 Years
experience
Emergency
services
Your Trusted IT Partner Since 1990
Seitel Systems has been a trusted IT engineering and consulting firm since 1990, dedicated to delivering high-quality, straightforward technology services. Our holistic approach balances people, process, and technology to provide world-class IT support for small- to medium-sized businesses, government agencies, educational institutions, and nonprofits. Guided by core values of client care, simplicity, and technical expertise, we prioritize long-term partnerships over transactional relationships. Our team combines deep technical knowledge with strong interpersonal skills to serve as trusted advisors, maintaining high standards for both technical proficiency and client service.As an employee-owned organization since 2022, our interests are aligned with our clients' success through our Employee Stock Ownership Plan (ESOP). We specialize in proactive IT management through our SRP (Security, Reliability, Performance) support tiers, offering customized solutions from basic remote monitoring to fully outsourced IT departments with on-site support. Our services span cloud migration, cybersecurity, infrastructure design, and managed service desk operations staffed by local technicians.
Services
IT Support
Managed IT Services
IT Security
Cloud Services
Service Desk
Cybersecurity
Network Infrastructure
Data Backup
IT Consulting
System Monitoring
Details
- Year established: 1990
Highlights and features
- We prioritize long-term relationships and client care over transactional interactions
- We maintain high standards for both technical proficiency and interpersonal skills
- We offer customized IT solutions tailored to specific business needs
- We combine proactive maintenance with responsive support capabilities
- We provide transparent pricing with discounted hourly rates for SRP clients
What people say
Amazing service
Personal and consistent
Trusted to do what they say
Affordable and responsive
Technical expertise
Services
IT Support
Our comprehensive IT support services ensure your systems remain secure, reliable, and performant. We offer proactive maintenance through our SRP tiers, combining remote monitoring with on-site assistance when needed. Our local technicians provide personalized support through multiple channels including phone, email, chat, and ticketing systems.
Managed IT Services
We provide scalable managed IT services that adapt to your organization's evolving needs. Our SRP Complete solution offers full IT outsourcing with scheduled on-site visits, remote service desk management, and dedicated engineering support. This comprehensive approach ensures continuous system optimization and rapid issue resolution.
IT Security
Our advanced security solutions protect against modern cyber threats through multi-layered defense strategies. We implement endpoint detection, identity management, email security systems, and provide security awareness training. Our proactive security assessments help identify vulnerabilities before they become critical issues.
Cloud Services
We help businesses transition to cloud-based infrastructure with Microsoft 365, Azure, AWS, and Google Cloud solutions. Our services include cloud migration planning, implementation, and ongoing management of hybrid or fully cloud-based environments to improve flexibility and scalability.
Service Desk
Our local service desk provides immediate technical assistance through multiple channels. Staffed by experienced technicians, we offer tiered support for workstation issues, system alerts, and maintenance tasks. Our ticketing system integrates with client IT teams for seamless issue tracking and resolution.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network infrastructure, cybersecurity, cloud migration, and managed service desk operations tailored to small business needs.
Do you offer 24/7 IT support?
Our service desk operates Monday-Friday 7:30am-5:30pm PST, with emergency services available outside regular hours for critical issues.
How do you handle cybersecurity threats?
We implement multi-layered security solutions including endpoint detection, identity management, and email protection systems, combined with regular security assessments.
What industries do you serve?
We work with law firms, public utilities, accounting firms, engineering companies, nonprofits, and other SMBs across the Puget Sound region.
Can you help with cloud migration?
Yes, we specialize in transitioning businesses to cloud platforms like Microsoft 365, Azure, and AWS with customized implementation plans.
Are you an employee-owned company?
Yes, since 2022 we've been an employee-owned organization through our ESOP, aligning our team's interests with client success.
