Business Details
43 Years
experience
Your Trusted Managed IT Services Provider in Seattle
Founded in 1983 by Peter and Mary Ann Hansen, Up Time Technology has evolved from a scientific instrument repair shop into a trusted managed IT services provider serving businesses across Puget Sound. Our expertise spans proactive monitoring, server and email support, cloud solutions, and advanced security services backed by certifications from Microsoft, Intel, and GIAC. As a family-owned business, we prioritize personalized service while maintaining cutting-edge technical capabilities through partnerships with industry leaders like ESET and Carbonite. Our 40-year legacy reflects a commitment to adapting with technological advancements while maintaining the integrity and customer focus established in our founding year. 
Services
Managed IT Services
Server & Email Support
Cloud & Hosting Solutions
Security Services
IT Strategy Consulting
Network Infrastructure
Data Protection
Hardware Procurement
Details
- Year established: 1983
Highlights and features
- 40 years of continuous IT service experience since 1983
- Certified experts with Microsoft, Intel, and GIAC accreditations
- Customized IT solutions for small to medium businesses
- Proactive monitoring and 24/7 support capabilities
- Family-owned business with deep local community roots
Associations and certifications
- Microsoft
- Intel
- GIAC
- Resource Venture
- Seattle Public Utilities
Services
Managed IT Services
Our managed IT services provide continuous technology oversight for businesses. We offer proactive monitoring, regular system maintenance, and responsive technical support to ensure optimal performance. With contract-based service agreements, clients receive customized solutions that adapt to evolving business needs while maintaining security and compliance standards.
Server & Email Support
Comprehensive server and email management solutions keep business communications running smoothly. Our team handles server configuration, email security, spam filtering, and performance optimization. We provide both reactive troubleshooting and proactive maintenance to prevent downtime while ensuring data integrity and accessibility across business operations.
Cloud & Hosting Solutions
We deliver cloud infrastructure solutions for websites, email systems, and DNS management. Our services include secure cloud hosting, data backup solutions, and hybrid cloud implementations. With specialized email security features like advanced virus and spam filtering, we ensure reliable and protected digital communication channels for businesses of all sizes.
Security Services
Our security services combine GIAC-certified expertise with enterprise-grade protection measures. We implement advanced firewall configurations, data encryption protocols, and comprehensive threat detection systems. The service includes regular security audits, compliance assistance, and specialized protection against emerging cyber threats to safeguard business-critical information.
IT Strategy Consulting
We help businesses develop technology roadmaps aligned with organizational goals. Our consulting covers infrastructure planning, technology investments, and digital transformation strategies. By evaluating current systems and future requirements, we create customized implementation plans that optimize IT resources while supporting long-term business growth objectives.
People
Peter Hansen
Founder
Co-founder of Up Time Technology since 1983, Peter Hansen transitioned the business from scientific instrument repair to IT services. His technical expertise and leadership have guided the company's evolution into a managed IT services provider serving Puget Sound businesses.
Mary Ann Hansen
Co-founder
Mary Ann Hansen co-founded Up Time Technology with Peter in 1983. As a key leader during the company's transformation from computer repair shop to managed IT services provider, she has maintained the family-owned business's commitment to personalized customer service and technical excellence.
Questions
What IT services does Up Time Technology offer?
We provide managed IT services including server and email support, cloud solutions, cybersecurity, network infrastructure, data protection, and IT strategy consulting for businesses.
Are your technicians certified?
Our team holds certifications from Microsoft, Intel, and GIAC, with specialized security expertise through our GIAC-certified Chief Security Officer.
Do you serve businesses outside Seattle?
While based in Seattle, we serve businesses throughout the Puget Sound region with both on-site and remote IT support capabilities.
How does your managed service model work?
We offer proactive IT support through contract-based service agreements that include continuous monitoring, regular reporting, and responsive technical assistance tailored to business needs.
What security measures do you provide?
Our security services include firewall management, virus/spam filtering, data security protocols, compliance assistance, and advanced threat protection solutions.
Can you help with hardware procurement?
Yes, we build and configure custom servers and workstations to meet specific business requirements, avoiding common off-the-shelf compatibility issues.
